Lunwick Jilin Hotel (Beihua University College of Medicine)

It was the first time I was so speechless. I stayed once last November. The front desk service was very good. This time it really refreshed my understanding. When I checked in, after paying the deposit, I wanted a receipt for the deposit. There was a lady. I was impatient and didn't want to give it to me. Later, the man at the front desk told me that the lady was reluctant to give it to me. He kept mumbling when he gave it to me. I don't know why the room light belt can't be turned off at night. I Asked the front desk, the front desk said to find the guest room to come and have a look, the guest room tapped the location of the card a few times, looked for a long time but couldn't solve it, and then said it was called engineering, but they called me back in 5 minutes and said it was too late and it was inconvenient to repair , Ask if it’s okay to pull out the room card and go to sleep... I was speechless, and then I said yes, but the light was still on after pulling out the room card. It was the neighbor who called and complained that I knocked on the wall. I don't quite understand it. It was your room staff who knocked on the switch first. No one apologized to me from the beginning to the end. The whole process was tough. I told the front desk that I hope they can give me an explanation tomorrow morning, why it happened This is the case, but I didn’t plan to give a bad review. The most disgusting thing was that when I checked out the next morning, everyone apologized and explained to me. When I asked the reason, a lady at the front desk actually asked me back, not for you. Did you change the room? I changed to a bigger room than you booked. I am really speechless. Did I ask to change the room? In the middle of the night, I tossed and changed rooms, with a bunch of things, and I looked like I took advantage. If the light is not broken, the light will not turn off even if the room card is pulled out, am I willing to toss? The service at the front desk is really outrageous. I can’t say that there are no good ones. I can only say that the man I checked in and the thin lady who checked out were not bad. The other three are really bad!

There is a refrigerator, a gym, and the room is quite big, it is recommended!

The front desk service of this hotel is terrible. I stayed here for eleven days during the Spring Festival, a privileged room, but I booked this room type later and told me to upgrade it. It turned out to be much smaller than before. I said why I It was written and filmed. You clearly told me that this room type was upgraded. The waiter said that our room is full. I said that you don’t want to hang it online. Isn’t this a lie? I came to the room that was obviously bad for me and told me to upgrade. The waiter said, "Don't quarrel with me. If you don't like it, you can refund me. I will go. I will check in at 10:30 in the evening. I will continue to look for it." Room, I searched on Ctrip just now, and you can still take orders for the exclusive double room, but I will arrange a broken room for you, which is too credible.

服務很好，房內空間舒適且乾淨，讓人感覺到像回到家一樣 下次有機會還是會繼續續住，也好有更好的體驗及方便

酒店地方挺好找整體挺漂亮，房間挺大挺寬敞，環境也很不錯，外面啥的直接送上來也很方便，就是我住的這間床單被罩不知道換了沒有，我一掀開有體毛，一看就知道是哪的那種。有個枕頭套是臟的。