Madison Hotel (Jinan Wanda Plaza Exhibition Center)

In thw morning I didnt have running water, but they sent guy and fix it immidiately. Breakfest is good but unmarked which is very hard for me as foreign.

Nice comfortable room just upstairs from Wanda plaza. Very handy for shopping etc and awesome food in the area

My favorite hotel in Jinan. Above Wanda Plaza

Honest Review of The Madison Hotel, Jinan – Good but Not 4-Star Standard According to Trip.com’s grading system, The Madison Hotel is listed as a Trip Plus 4-star hotel, but based on our recent stay, we believe it falls short of that rating. While we had a mostly pleasant experience, there were noticeable issues that prevent us from agreeing with the 4-star classification. The Positives - Check-in & Staff: The reception team was friendly, and one staff member could communicate a little in English, which was helpful. - Room Comfort: Our room was spacious and nicely decorated, with a very comfortable bed. The air conditioning worked well and allowed individual adjustment. - Amenities: We appreciated the complimentary bottled waters and two soft drinks restocked daily in the fridge. - Location: The hotel is conveniently located inside Wanda Mall, making shopping and dining easily accessible. The Negatives (Why It’s Not 4-Star) - Cleanliness Issues: The room wasn’t cleaned to a 4-star (or even 3-star) standard. We found nail clippings on the bedside mat, indicating poor vacuuming. - Shower Water Pressure: The water pressure in the shower was quite low, which was inconvenient. - Breakfast Limitations: While the Asian food options were good, there were very few Western choices. Additionally, the Western cutlery felt sticky and wasn’t properly cleaned. - Staff Sleeping at Reception: On our second morning, when we tried to check out early, the reception staff were asleep on the couches. We understand they may have been exhausted, but this is unprofessional for a 4-star hotel. Final Verdict The Madison Hotel is a decent option, but we’d rate it as a solid 3-star hotel, not 4-star. If you prioritize location and comfort over luxury service and cleanliness, it’s a reasonable choice. However, management should address housekeeping and staff training to meet higher standards. Would we stay again? Possibly, but with adjusted expectations. Rating: ★★★☆☆ (3/5) – Good, but not 4-star.