Xana Hotelle (Jinan Shandong University)

I recently had the pleasure of staying at [Hotel Name], and I must say it was an exceptional experience from start to finish. This hotel truly deserves a five-star rating for its outstanding service, luxurious accommodations, and attention to detail. Upon arrival, I was greeted by the warm and welcoming staff who made me feel right at home. The check-in process was seamless, and I was impressed by the efficiency and professionalism displayed by the front desk team. They went above and beyond to ensure all my needs were met and provided helpful information about the hotel's amenities and nearby attractions. The room I stayed in was nothing short of magnificent. It was spacious, elegantly decorated, and meticulously clean. The comfortable bed and high-quality linens guaranteed a restful night's sleep, while the well-appointed bathroom with its luxurious fixtures added a touch of indulgence to my stay. I appreciated the attention to detail, including the complimentary toiletries and the daily housekeeping service that kept everything in pristine condition. One of the highlights of my stay was the exceptional dining experience. The hotel's restaurant offered a diverse menu of delectable dishes prepared by talented chefs. The food was simply outstanding, and the attentive waitstaff ensured that every meal was a memorable one. I also enjoyed the cozy ambiance and breathtaking views from the restaurant, which added an extra layer of enjoyment to my dining experience. The hotel's amenities were equally impressive. The well-equipped fitness center allowed me to maintain my workout routine, while the relaxing spa provided a tranquil escape from the hustle and bustle of everyday life. The concierge service was incredibly helpful in arranging sightseeing tours and providing recommendations for local attractions, ensuring that I made the most of my time in the area.

The hotel is quite clean and really value for money. It is in the city centre, very convenient to all the tourists place.

The staff was very welcoming and very helpful too. The room was beautiful and very clean. I'd definitely book it again. It's in a great location with reserved parking too.

Very helpful staff, despite the fact that most of them do not know a word in English. Pleasant and clean accommodations

Friendly staffs, located near the university. There are several restaurants nearby but no coffee shop. Facilities are completed, I like the music show very much. The cleanliness is ok, they can make it better.

The service and amenities were ok. No problems to report

all was good except breakfast was chinese style