Guest User
January 31, 2023
We had a lake view room and the view was amazing, overlooking the lake and the mountains. We were at the end of the park so it was nice and quiet. The location is great as it is so close to town The villa is small, especially for a room that sleeps 6. The aircon isn’t strong enough to keep the small villa warm, the extra small portable heater along with the aircon has to be used to keep the warmth in the villa. The wall heater in the main bedroom was great and kept the main bedroom nice and warm. Bedding supplied for the bunk beds however the beds are unmade, besides a mattress protector on the mattress. The mattresses are so gross and stained. I don’t mind putting the sheets on the bed, however it would probably be best to use a full mattress protector over the beds if the mattresses are so badly stained. The whole villa is very run down, with mould in the bathroom and every window. I understand the moisture in the area due to the location, however all it would take for the windows is a wipe down during the clean. I have noticed mould has been mentioned in previous complaints so it’s disappointing that it haven’t been addressed.