Jinghe Ying Hotel

I waited for no less than half an hour to check in, and when I asked the front desk, I pretended to be deaf and dumb, and did not reply. We checked in with 3 people. When we checked in, we asked for a few breakfasts. The front desk clearly told us 3 breakfasts, but only one person was allowed to eat the next day. What we said was very reasonable. Why didn't we mention it when we checked in? Why don't you talk about spending money up front? ? Points toilet paper and shampoo also told need to spend money? ! ! ! This hotel is amazing👍!

The facilities are five-star praise, the service is too bad, the whole process is black, and I am directly given a used room, mineral water after drinking the leftover slippers, an open bathroom door, a wrinkled bed,

I can't complain about this hotel, even if I changed two rooms, the air conditioner was broken. The first room had no air conditioner, and another room with an air conditioner in the middle of the night had no display function. The attitude and problem-solving ability of the waiters and foremen are also extremely weak. This kind of hotel is probably only to serve government officials. Definitely not for tourists. The breakfast is not delicious and can be ignored.

1. After parking the car, the security guard asked for a mobile phone number. When we were queuing to check in, we suddenly called on the mobile phone and asked us to face the front of the car. 2. I booked two rooms and asked for the same floor, the front desk agreed, and gave me the room card and found that it was not on the same floor. At this time, the front desk said that they did not agree to give us the same floor, saying that there is no room. When we proposed to find the front desk manager, we said that there was a room to change. 3. When we checked into the room, someone rushed over and asked us to make up the price difference, saying that the changed room was more expensive, but we refused. 4. We have two big boxes and 4-5 small bags. The full-time service staff saw that no one offered to help. 5. The room is arranged in the auxiliary building. No one reminded me when I checked in, and there was no sign to guide me. I couldn’t find the room in the main building when I went up the elevator, so I had to go to the front desk and ask for directions. 6. The buffet breakfast is rich, but the cake was not added for half an hour after the cake was finished, until I asked it to be added. Fried dumplings are not offered, so if asked, they are said to be for suite guests. To sum up, the hardware condition is very good, but the service is a mess.

New facilities in a new hotel can't save the poor service. When checking in, the two front desks were chattering on their own. They were probably changing shifts, and they didn't care about the guests waiting at all... The guests who came to register at 11 or 12 o'clock in the evening were already very tired, but they still had to wait and couldn't check in as soon as possible! Breakfast is said to be from 8:30 to 10:30, and when I go to the restaurant before 10:15, the dishes are either gone or leftovers, and the Ming stalls are all taken away! Ask the auntie who cooks the noodles to cook some noodles or noodles, she throws a word and said that there is nothing left, and finally got a white noodle under our strong request, and then said you go find the vegetables and mix it yourself, forget it, Sheng Noodles I also used a small bowl for drinking porridge, and asked my aunt if I could change it to a larger bowl, but there was no more bowl! The manager standing on the side is also the same as the decoration. If he doesn't deal with the problem, he will only quibble that the breakfast is until 10:30, and there are too many guests today. How many guests the hotel itself does not know? Are there too many guests to prepare more dishes? ! There was no food before 10:30, and the waiters withdrew one by one faster! This service quality is not worthy of the name of the Guest House.

very bad! Front office service is not in place! The deposit was wrong, the room was not cleaned at all, Service: very average! I feel that I have not been trained at all, causing a lot of inconvenience! Hygiene: Poor! Environment: the room is big!

Arrived after 10 o'clock in the evening, a guest in front was very angry and said that the front desk hadn't completed the check-in procedures after waiting for 40 minutes, and then the front desk said that there was no room. Oh my god, what is the concept? , the girl at the front desk was slow to do things and was not in a hurry at all. The guests went into the office and asked the leader to solve it, and later opened a suite for them. Then when I checked in, I was quickly given the room card. It was the first time I felt so lucky to have a room to live in. I went up and swiped the card to open the door. There was a man inside! ! Ask me how to brush open his room door! Shocked, I went down to the waiter. There was a fuss, and then he slowly told me that there was no room. . . The sky is about to fall, where to live after 11 o'clock? She called the leader without haste, and in the end she didn't know how she got a room, the one that wasn't upgraded. It took 40 minutes before and after? . There are a lot of tourists waiting behind, and everyone is very worried. . .

Checked in on the 15th, the deposit has not been refunded on the 17th, it's too bad, I called the front desk to check, and then hung up, I didn't call to ask about the deposit, and there was no reply