First off, the service was excellent, no complaints there. They picked us up from our previous hotel, helped with our luggage, and even moved our bags when we switched rooms. They were very polite and accommodating, always ready to help. Next to the front desk, there's a ball pit, which my kid loved playing in every day. On the first day, I mentioned a smoky smell in the children's area, and they addressed it, as it was much better the next day. There are also children's picture books available. However, the bright white light from the bunny lamp in the children's area is too harsh and completely clashes with the hotel's warm-toned decor. I suggest changing it or simply turning off the light – I actually turned it off myself once when my child was playing there, oops! The location is a huge plus; it's right next to the Grand Buddha Temple. It's also easy to get around with tricycles or shared e-bikes available right outside. The restaurant is convenient, and the lemon fish was tasty and kid-friendly.
BUT!!!!!!!!
The guesthouse's cleanliness was quite sloppy. When we entered the slide room, it felt like only the second floor had been cleaned. The mats in the toy area and the piano were covered in dust. At the very least, visible areas should be cleaned, come on! The hygiene was truly disappointing. I strongly recommend getting a vacuum cleaner; sometimes, there's a lot of dust in places the cleaning staff might miss. The sink was tiny, and there was no hand soap. Most importantly, there was no mini-fridge, so the fresh milk I brought for my child spoiled overnight. The slide room has no windows, and the small first-floor balcony lacks a screen, making it difficult to open without letting in mosquitoes, given the guesthouse's lush greenery. So, it felt a bit stuffy, and we had to rely on the air conditioning. We switched to a double room on the second floor of the restaurant the next day, and while we could open the window, it was a bit noisy. The double room had the same hygiene issues, which I hope they'll address. The cleaning only involved tidying the bed and changing the trash. Hair on the bed and floor wasn't swept away. The air conditioner vents had some mold, there was limescale on the faucet, and the bathroom had a lot of tiny gnats. The tatami mat seams on the floor were full of dust and hair, indicating they hadn't been properly swept. Apologies, but as a Virgo, I found it quite unbearable 🤦 I know guesthouses differ from hotels, but a guesthouse averaging 700 during the off-season shouldn't be like this, right?
I had high hopes for breakfast at a 700 guesthouse, expecting some variety, but I ended up eating rice noodles for four days straight? (The main course was rice noodles, but the snacks and fruit changed, and the staff even prepared a special small bowl of rice noodles for my child every day, so their attitude was genuinely good, and I really don't want to give a bad review.)
The main reason I'm writing this is because the driver kept asking me what the difference was between this guesthouse and the previous hotel. He clearly had a lot of confidence in the guesthouse, especially since it was fully booked and in such a prime location, and the promotional photos were beautiful. But the previous hotel was only 200 yuan a day and was even cleaner! It had a Dyson hairdryer and solid wood furniture, and even though it was in a less central location and we also ate rice noodles every day 😂, the disparity here is quite significant. I feel it's only worth 300, not the price we paid. I don't usually leave negative reviews, but I hope this guesthouse improves, so this is an honest review.
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