Anonymous User
April 5, 2024
1. There are some restaurants around the hotel, which is convenient for eating.
2. The hotel's cleaning staff is very enthusiastic and considerate, and they give us meticulous care. We must give a thumbs up to the cleaning staff.
3. The unsatisfactory points must also be emphasized: We booked a triple room, and the hotel put an extra bed in the double standard room to deal with us. (Please look at my picture, the extra bed has no headboard, and it is almost connected to another bed.) We reported the problem and said that this is a double standard + extra bed, not a standard triple room, and it is different from the triple room in the hotel's promotional photos.
The hotel manager replied to us simply and rudely, saying: "Our hotel has always sold this kind of room as a triple room. You can choose to check out and find a room in other hotels."
There is a problem, but he does not admit the problem, nor does he try to solve it, and he has an attitude of "get out if you don't live here".
If I were to rate the hotel's cleaning staff, I would give a full score of 5 points. If I were to rate the hotel manager, I would give 0 points.
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