Wanda Realm Jingzhou Reviews

During the use of the hotel, I was very dissatisfied with its sanitary conditions. The cleanliness in the room was far below expectations. There were obvious stains on the bathroom floor and bathtub, and many places were dirty, suspected of being uncleaned. The water stains on the washbasin were not cleaned. Such sanitary conditions seriously affected the accommodation experience. Overall, the hotel's sanitation management needs to be improved. For travelers who pursue a comfortable environment, you may need to reconsider whether to choose this hotel. Please pay attention to basic cleaning. When checking in, tell the staff in advance not to use the last room. The staff said that the room is a circular structure and there is no last room. The last room usually refers to the room at the end of the corridor or in the corner of the hotel. When you actually check in, it is still the last room. The placement of free water is very unreasonable and the mark of paid drinking water is not clear enough. The water bottles should be neatly placed in a conspicuous position in the room, such as the bedside table and the desk, so that guests can use it at any time. The free drinking water was not placed in a place that guests can easily touch, resulting in the need to walk around to find it, and finally saw it on the washbasin in the toilet. Affected the stay experience. Secondly, the mark of the paid drinking water is not obvious, it is not hung on the mouth of the drinking water bottle, and it is placed separately, which leads to guests misusing or mispurchasing it without knowing it. These two points undoubtedly reduce the overall service quality and customer satisfaction of the hotel. In general, the hotel should make improvements in the placement and labeling of drinking water and sanitary conditions to enhance customer experience and satisfaction.