Relax Hotel

Relax Hotel Reviews

Relax Hotel

No. 888 Liyu Road (Shimao Center), Wucheng District, Jinhua, Zhejiang, ChinaView Hotel Details
Relax Hotel
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Relax Hotel Guest Reviews

4.5/5
Good
946 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(946)
Positive reviews(895)
Reviews with photos/video(116)
Large rooms(94)
Delicious breakfast(77)
Convenient for shopping(63)
Easy to get around(54)
Friendly front desk staff(43)
Located in the city centre(29)
Stayed multiple times(9)
Delicious buffet(5)
Negative reviews(51)
Ramzan
Deluxe Room (2 Beds)
Stayed in Apr 2024
Solo travellers
3 review
4.7/5
Amazing
Posted on May 10, 2024
The Air Conditioner was not cooling well .
Response from Property: Thank you for your stay.We sincerely apologize for not giving you a satisfactory stay experience.Recently, the temperature difference between morning and evening has been large.The on and off time of our central air conditioner is 16:30-23:00.You can call the front desk in advance if you need it next time.We can also ask the guest room center to place an electric fan for you.Sorry again.
Mary
Deluxe Double Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 16, 2024
good service at the reception and also at the restaurant. Good breakfast and nice location just a couple of meters away from the exit.
Response from Property: 尊敬的賓客：您好！感謝您對金華瑞萊克斯的支持，感謝您給力的點評，出門在外，住得舒心是每個旅者的期望，我們一直秉承着熱情微笑、盡善盡美的服務理念，讓每一位客人滿意是我們的心願。期待您再次光臨哦！
Anna Kkkk
Panoramic Double Room
Stayed in Apr 2024
Travel with friends
9 review
4.2/5
Very Good
Posted on May 4, 2024
Hotel is mostly for local tourists. Facilities for foreigners on-site are limited. Very nice restaurant on the 4th floor. Important to mention barbecue house hotel next door for late dinner.
Response from Property: Dear guests, we are very sorry. Currently, our hotel does not have entertainment facilities. Our hotel currently provides wedding banquet boxes, meetings, dining, and confinement center receptions.Maybe there happened to be a May Day wedding banquet when you checked in. I'm sorry for misunderstanding. Next to our hotel is the World Trade Mall, which can satisfy your shopping and dining needs. There are also cinemas, KTV and other leisure and entertainment. I'm sorry again. make you misunderstand
Guest User
Panoramic Twin Room
Stayed in Mar 2024
Other
54 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel has a central location and is next to a large shopping mall, so there is everything you need within a few minutes of walk. The room is spacious, and is on the 23th floor, so it has a good view and quiet. The hotel is well-equipped in general. The staff were friendly and efficient. The most remarkable thing is the breakfast, it has such a wide variety of both Chinese and Western food that you can hardly avoid eating too much.
Response from Property: Dear my friend ,I`m so happy to hear that, and it`s my honor to be a wonderful memory of your journey. We also look forward to your visit to our hotel again to provide you with better service. Finally, I wish you happiness everyday!
Scott
Deluxe Room (2 Beds)
Stayed in Mar 2024
Business travellers
12 review
1.7/5
Posted on Apr 4, 2024
I spent several nights feeling hot trying to get the temperature low so I can sleep. I fall asleep in frustration and wake up in the middle of the night hot. I asked how to get the cold air to work and they said they don’t have cold air AC in the rooms. They said they could bring me a fan and a bucket of ice. Seriously? I pay for a camping experience in a 4 star hotel. If you need AC, avoid this hotel.
Response from Property: Dear my friend,I`m so sorry to hear that, we should solve this problem as soon as possible ,and we also looking forward to your next stay at our hotel ,we want to be a wonderful memory of your journey！Finally,wish you happiness everydays~
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2023
Solo travellers
1 review
4.7/5
Amazing
Posted on Jan 2, 2024
I visited Jinhua to see my friend and this hotel was in a very convenient location where I could go to the mall or restaurants very easily. The facilities were also very clean!
Response from Property: 看到客官您的點評酒店小夥伴們萬分開心。很榮幸我們的服務得到您的評價，我們一貫保持熱情真摯地為客人服務。瑞萊克斯大酒店位於世貿中心，處於繁華的商業圈，附近有世貿中心商城，舒適、靜謐、温暖、樸實的住宿空間是我們酒店人致力為您打造的生活方式，我們很期待您經常來看看,等您回家哦
钱至浩Nathan
Deluxe Room (2 Beds)
Stayed in Aug 2023
Solo travellers
33 review
5.0/5
Outstanding
Posted on Nov 12, 2023
Top notch Hotel... the rooms are big and spacious... Location is perfect( next to the mall)
Response from Property: thank you for your patronage and welcome next time
Guest User
Deluxe Room (2 Beds)
Stayed in Jul 2024
Business travellers
20 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Amazing place
Response from Property: 尊敬的賓客：您好！非常感謝您的入住與五星好評 ！很高興能為您的出遊帶來美好的時光。您的好評給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨 ！歡迎您再回來體驗，祝生活愉快！
borque
Deluxe Room (2 Beds)
Stayed in Jan 2023
Business travellers
40 review
3.5/5
Posted on Feb 4, 2023
there is a construction in hotel hard to sleep
Response from Property: Hello, thank you for your stay and taking the time to share your stay experience with us. During your stay, our hotel is being upgraded and renovated continuously. We are very sorry for the inconvenience caused to you. We believe that after the renovation, we will show you a new look.
Devione Marquette
Deluxe Double Room
Stayed in Jun 2022
Travel with friends
1 review
4.2/5
Very Good
Posted on Jul 26, 2022
I liked the location and the view was lovely. The hotel staff was helpful.
Response from Property: Dear Guest: I am very glad that you and your friends had a wonderful holiday in the hotel. Your comments are the affirmation and encouragement of our best service. Wish you a happy life!
Guest User
Memory Deluxe Room (Double Bed)
Stayed in Feb 2025
Solo travellers
3 review
4.5/5
Great
Posted on Mar 23, 2025
As a repeat customer, I communicated with the staff through WeChat before booking and wanted to reserve the room I stayed in earlier, but the staff did not respond. After arriving at the hotel, I was given a smaller room. After communicating with the front desk, I changed the room. Overall, the hotel is OK and the transportation is convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Anonymous User
Zero Pressure Deluxe Comfortable Sleep Twin Room (Zero Pressure Mattress + Zero Pressure Memory Pillow)
Stayed in Feb 2025
Family
14 review
5.0/5
Outstanding
Posted on Mar 23, 2025
Facilities: It's an old shop, a little old, but it doesn't affect the use overall Hygiene: Clean and tidy Environment: Right next to the World Trade Center, very convenient for shopping and eating Service: Very good Overall, it feels good, convenient transportation, free parking, specially chose a 0-pressure mattress room, slept very well👌
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！
Guest User
Memory Deluxe Room (Double Bed)
Stayed in Feb 2025
Business travellers
9 review
5.0/5
Outstanding
Posted on Mar 14, 2025
The hotel front desk service is warm and thoughtful. I arrived in Jinhua a little late and called in advance to help turn on the air conditioner in the room. The location is superior, the transportation is convenient, the room is relatively large, the view is good, comfortable, and cost-effective. I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2025
Other
1 review
5.0/5
Outstanding
Posted on Mar 8, 2025
The location is excellent. There is a shopping mall right outside the door. Parking is convenient and transportation is convenient. The room is spacious, clean and tidy. The service of the front desk lady and the room aunt is warm and thoughtful. It is a very satisfactory stay experience. I will choose here next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Jinhua Relax Hotel and for your high praise! We are glad that you can feel the value for money. For the hotel, this is the greatest affirmation and praise. We will work hard to improve the details. We look forward to your stay again and seeing our progress. Thank you again for your patronage, we sincerely look forward to your visit again!
Huangabu
Deluxe Double Room
Stayed in Feb 2025
Business travellers
9 review
5.0/5
Outstanding
Posted on Mar 6, 2025
The hotel has convenient parking, good front desk service, and actively upgraded my room type. The room has good lighting, is quiet, and the staff are enthusiastic and efficient. I will stay here again next time. I am very satisfied
Original TextTranslated by Google
Response from Property: Hello, it is the greatest honor for our hotel to receive your affirmation! We have been committed to providing every guest with a comfortable accommodation environment and meticulous and thoughtful services. I am very happy that our efforts have been recognized by you. Seeing the satisfied smiles of the guests is the greatest reward for our hard work! Sincerely look forward to your visit again!