Relax Hotel Reviews
Relax Hotel
No. 888 Liyu Road (Shimao Center), Wucheng District, Jinhua, Zhejiang, ChinaView Hotel Details
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Guest Reviews of Relax Hotel
9.1/10
Good
1013 review
Verified reviewsLocation9.3
Amenities8.9
Service9.1
Cleanliness9.2
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All reviews(1013)
Positive reviews(962)
Reviews with photos/video(123)
Large rooms(114)
Delicious breakfast(85)
Convenient for shopping(73)
Easy to get around(67)
Friendly front desk staff(59)
Located in the city centre(32)
Stayed multiple times(13)
Delicious buffet(5)
Negative reviews(51)
Ramzan
Deluxe 2-bed Room
Stayed in May 2024
Solo travellers
3 review
Amazing
Posted on May 10, 2024
The Air Conditioner was not cooling well .
Response from Property: Thank you for your stay.We sincerely apologize for not giving you a satisfactory stay experience.Recently, the temperature difference between morning and evening has been large.The on and off time of our central air conditioner is 16:30-23:00.You can call the front desk in advance if you need it next time.We can also ask the guest room center to place an electric fan for you.Sorry again.
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Mary
Deluxe Queen Room
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jun 16, 2024
good service at the reception and also at the restaurant. Good breakfast and nice location just a couple of meters away from the exit.
Response from Property: 尊敬的賓客：您好！感謝您對金華瑞萊克斯的支持，感謝您給力的點評，出門在外，住得舒心是每個旅者的期望，我們一直秉承着熱情微笑、盡善盡美的服務理念，讓每一位客人滿意是我們的心願。期待您再次光臨哦！
Anna Kkkk
Queen Room With View
Stayed in May 2024
Travel with friends
10 review
Very Good
Posted on May 4, 2024
Hotel is mostly for local tourists. Facilities for foreigners on-site are limited. Very nice restaurant on the 4th floor.
Important to mention barbecue house hotel next door for late dinner.
Response from Property: Dear guests, we are very sorry. Currently, our hotel does not have entertainment facilities. Our hotel currently provides wedding banquet boxes, meetings, dining, and confinement center receptions.Maybe there happened to be a May Day wedding banquet when you checked in. I'm sorry for misunderstanding. Next to our hotel is the World Trade Mall, which can satisfy your shopping and dining needs. There are also cinemas, KTV and other leisure and entertainment. I'm sorry again. make you misunderstand
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Guest User
2-bed Room With View
Stayed in Apr 2024
Other
55 review
Outstanding
Posted on Apr 6, 2024
The hotel has a central location and is next to a large shopping mall, so there is everything you need within a few minutes of walk. The room is spacious, and is on the 23th floor, so it has a good view and quiet. The hotel is well-equipped in general. The staff were friendly and efficient. The most remarkable thing is the breakfast, it has such a wide variety of both Chinese and Western food that you can hardly avoid eating too much.
Response from Property: Dear my friend ,I`m so happy to hear that, and it`s my honor to be a wonderful memory of your journey. We also look forward to your visit to our hotel again to provide you with better service. Finally, I wish you happiness everyday!
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Scott
Deluxe 2-bed Room
Stayed in Apr 2024
Business travellers
13 review
Posted on Apr 4, 2024
I spent several nights feeling hot trying to get the temperature low so I can sleep. I fall asleep in frustration and wake up in the middle of the night hot. I asked how to get the cold air to work and they said they don’t have cold air AC in the rooms. They said they could bring me a fan and a bucket of ice. Seriously? I pay for a camping experience in a 4 star hotel. If you need AC, avoid this hotel.
Response from Property: Dear my friend,I`m so sorry to hear that, we should solve this problem as soon as possible ,and we also looking forward to your next stay at our hotel ,we want to be a wonderful memory of your journey！Finally,wish you happiness everydays~
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Guest User
Deluxe 2-bed Room
Stayed in Dec 2023
Solo travellers
1 review
Amazing
Posted on Jan 2, 2024
I visited Jinhua to see my friend and this hotel was in a very convenient location where I could go to the mall or restaurants very easily. The facilities were also very clean!
Response from Property: 看到客官您的點評酒店小夥伴們萬分開心。很榮幸我們的服務得到您的評價，我們一貫保持熱情真摯地為客人服務。瑞萊克斯大酒店位於世貿中心，處於繁華的商業圈，附近有世貿中心商城，舒適、靜謐、温暖、樸實的住宿空間是我們酒店人致力為您打造的生活方式，我們很期待您經常來看看,等您回家哦
钱至浩Nathan
Deluxe 2-bed Room
Stayed in Sep 2023
Solo travellers
33 review
Outstanding
Posted on Nov 12, 2023
Top notch Hotel... the rooms are big and spacious... Location is perfect( next to the mall)
Response from Property: thank you for your patronage and welcome next time
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Business travellers
22 review
Outstanding
Posted on Nov 18, 2024
Amazing place
Response from Property: 尊敬的賓客：您好！非常感謝您的入住與五星好評 ！很高興能為您的出遊帶來美好的時光。您的好評給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨 ！歡迎您再回來體驗，祝生活愉快！
borque
Deluxe 2-bed Room
Stayed in Feb 2023
Business travellers
40 review
Posted on Feb 5, 2023
there is a construction in hotel hard to sleep
Response from Property: Hello, thank you for your stay and taking the time to share your stay experience with us. During your stay, our hotel is being upgraded and renovated continuously. We are very sorry for the inconvenience caused to you. We believe that after the renovation, we will show you a new look.
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Devione Marquette
Deluxe Queen Room
Stayed in Jul 2022
Travel with friends
1 review
Very Good
Posted on Jul 27, 2022
I liked the location and the view was lovely. The hotel staff was helpful.
Response from Property: Dear Guest: I am very glad that you and your friends had a wonderful holiday in the hotel. Your comments are the affirmation and encouragement of our best service. Wish you a happy life!
Guest User
Zero Pressure Deluxe Comfortable Sleep Twin Room (Zero Pressure Mattress + Zero Pressure Memory Pillow)
Stayed in Apr 2025
Family
7 review
Outstanding
Posted on Apr 7, 2025
The hotel is easy to find, with free parking. The main entrance is right next to the mall entrance and many shops, which is very convenient. The call service person is very friendly and will try to meet your requirements carefully. The room has no odor, is quite comfortable, and has a nice view, but the soundproofing is not good. We can't hear the TV clearly, but the neighbors will be disturbed. The attitude of the on-site waiter also needs to be improved. The 7-year-old girl just turned 120 and the breakfast is charged 29. The front desk asked for a bottle of water but there was no water 😆. I hope to improve it.
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Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your recognition of the location and service attitude! Regarding the soundproofing, TV volume and service omissions, we deeply apologize and will immediately optimize the facilities and strengthen staff training. The issue of children's breakfast charges has been reported to the management for verification. We look forward to your visit again to experience the improved service!
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Guest User
Deluxe 2-bed Room
Stayed in Mar 2025
Travel with friends
62 review
Outstanding
Posted on Apr 1, 2025
The room is spacious, the bathroom is double, the view outside the window is beautiful, the breakfast has many varieties and tastes good, and the front desk service is in place. It would be better if there was a luggage rack, as it is inconvenient to bend over when you are old.
Original TextTranslated by Google
Response from Property: 尊貴的賓客:您好!感謝您入住瑞萊克斯酒店並給與的五星好評，也非常感謝您對我們的支持與厚愛，我們一定會更加努力，竭誠為您提供更為優質的服務，期待您下次光臨！謝謝！這個春天，我們特意準備了[簡單提及春季活動，“「春日雙享」週末房特惠”“「春日食光 味蕾之旅」房+餐”等]，希望下次能為您帶來更多驚喜體驗！ 再次感謝您選擇我們，期待在春暖花開時與您重逢～祝您生活如春日般燦爛美好！
Simmy87
Deluxe Queen Room
Stayed in Mar 2025
Business travellers
149 review
Outstanding
Posted on Apr 20, 2025
The hotel is clean and tidy, the rooms are well-lit, spacious and comfortable, the service staff is enthusiastic, the location is convenient, and it is convenient for eating and shopping around. I will definitely stay here again if I have the chance to come next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞 ！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨 ！歡迎您再回來體驗，祝生活愉快！
Guest User
Deluxe 2-bed Room
Stayed in Mar 2025
Business travellers
10 review
Outstanding
Posted on Mar 27, 2025
The location is very convenient. It is next to the World Trade Plaza, so shopping is no problem. There are also many late-night snack shops around at night. At the end of March, when the cherry blossoms are in bloom, there is the International Friendship City Park less than 2 kilometers away. The cherry blossoms are in full bloom and it is super beautiful. The breakfast is also good, and the staff has a good service attitude👌
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
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Guest User
Memory Deluxe Room (Double Bed)
Stayed in Mar 2025
Solo travellers
4 review
Great
Posted on Mar 23, 2025
As a repeat customer, I communicated with the staff through WeChat before booking and wanted to reserve the room I stayed in earlier, but the staff did not respond. After arriving at the hotel, I was given a smaller room. After communicating with the front desk, I changed the room. Overall, the hotel is OK and the transportation is convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
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