If you can overlook the hotel's aged exterior, which is understandable given its proximity to the sea, you'll find it to be a highly recommended stay overall, thanks to its exceptional cleanliness, excellent in-room bathroom, and attentive staff.
I stayed in a Premium Floor View Bath Large Room with two others for one night at the end of June. The exterior does show its age, likely due to its seaside location. However, the interior, including our room and the entire facility, was impeccably clean. Besides the large public bath, our room also had a spacious and very clean private bathroom.
The staff's service and demeanor were consistently polite and left a great impression. Even the international staff members were just as competent as their Japanese colleagues, reflecting high training standards. Another nice touch was the availability of toilets not just in the rooms but also throughout the building. Having two bath towels per person was also very convenient, making it easy to bathe twice, in the evening and morning.
My only minor suggestions would be these three points:
1. There are only two elevators available for guests. Considering the total number of guests, this felt insufficient. While there are elevators closer to the center of the building, they are marked for staff only, and there's no explanation as to why guests can't use them.
2. I wished the showers in the public bath had stronger water pressure and more volume.
3. The dinner buffet operates in two sittings, with the second starting at 7:20 PM. However, this effectively means less time than the first sitting, and I would have appreciated being informed of this at check-in.
Additionally, we were told that during peak times, we might have to dine in the lounge outside the restaurant. However, the downsides of using the lounge (e.g., the distance from the food stations to the seating, along with steps and small stairs) were not explained, making it unclear why this particular arrangement was emphasized. (While there are carts available to carry trays, they are prioritized for the elderly and those with disabilities, and their availability is limited.)
Original TextTranslation provided by AI