Cinnamon Citadel Kandy
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Cinnamon Citadel Kandy

Find Cinnamon Citadel Kandy - a 5−star hotel renowned in Kandy. Highly rated at 8.8/10 (from 48 reviews), it offers exceptional quality, with prices starting from AU$ 87.

Check in & Check out

From 14:00 until 12:00

Nearby Attraction

Samadhi Cultural Center: 0.4km from the hotel

Siri Subadhraramaya: 0.4km from the hotel

Serenity Valley - Tourist Bungalow: 0.19km from the hotel

Pets policy: Pets are not allowed.

Cinnamon Citadel Kandy

No. 4 of Scenic Hotels in Kandy
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Highlights
Comfy rooms
Ideal location
Archery
Bathtub
Delicious breakfast
+4 more
Amenities
All amenities
Property Description
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Nice and friendly staff, room is clean and tidy. Got free upgrade to river view room.
Surroundings
Commercial area: Mahaweli River Front
(6.4km)
Attraction: Samadhi Cultural Center
(1.0km)
Train station: Mawilmada Railway Station
(2.8km)
Attraction: K A Wilbet City Ground
(1.6km)
Attraction: Mawilmada Junction
(1.5km)
Recreation: F10 Marija Uni Sports Center
(1.3km)
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5

Superior King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
TV
Daily housekeeping
Hot water (24 hours)
Room Details
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7

Superior Twin Garden View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
TV
Daily housekeeping
Hot water (24 hours)
Room Details
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8

Deluxe King River View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
Refrigerator
Minibar
TV
Room Details
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7

Superior King Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
Refrigerator
Minibar
TV
Room Details
Check Availability
6

Deluxe Twin River View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
TV
Daily housekeeping
Hot water (24 hours)
Room Details
Check Availability
5

Superior Twin River View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
TV
Daily housekeeping
River view
Room Details
Check Availability
7

Superior King River View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
TV
Daily housekeeping
River view
Room Details
Check Availability
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This property hasn't received any negative reviews in the past 4 months.
Average for similar properties in Kandy
Anonymous User
August 12, 2026
Nice and friendly staff, room is clean and tidy. Got free upgrade to river view room.
Guest User
July 9, 2026
Hotel itself was great just a bit too far from Kandy city centre, nice pool and bar area. And the buffer dinner and breakfast were good.
Anonymous User
June 24, 2026
Very comfortable room but with a transient outage overnight that was quickly fixed
aiwasuki
March 17, 2026
The views are unbeatable: The lobby and pool face the Mahaweli River directly. Sitting by the river in the evening with a drink, watching the sunset, was absolutely the highlight of my entire Kandy trip. The pool is a definite plus: That infinity-edge pool stretching out to the river is incredibly photogenic, and the water is very clean, making for a wonderfully comfortable swim. Great dining: Both the breakfast and dinner buffets offered a wide variety of dishes, including local specialties and Western options. The freshly made omelets and Sri Lankan curries prepared by the chef were delicious. I even tried a local Sri Lankan delicacy, a fried egg 🍳, which was quite tasty.
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Aiwandehyx
March 6, 2026
The room was clean and tidy. The facilities were good and complete. The hygiene was clean and neat. The environment was beautiful! It was great to have breakfast while enjoying the sunrise. The service was okay! The buffet was good! The breakfast environment was nice! Overall, I recommend it!
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Francis 旅遊達人
March 28, 2026
It looked like a high-end resort from a big brand, but it's actually quite old. The rooms are pretty average, and the included buffet (breakfast and dinner) food is just okay. It mainly features Sri Lankan and Indian dishes, with very few Western options. For this price, it's considered very expensive in Sri Lanka. Overall, I felt the value for money was quite poor.
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Anonymous User
August 3, 2026
Check in took awhile. Nice welcome drink (several choices) while waiting. Excellent service during buffet breakfast & dinner. Fairly good spread of food. Love my room #261 but i hate the climb of stairs! Need to change the basin tap which was highlighted during check-out; done very quickly. Love the evening duo’s singing at the lobby.
TheKop
December 23, 2025
I had to ask someone to guide me to my room. Many cigarettes butts in the balcony when I check in.
Akash deep Agarwal
September 5, 2026
Good views from the rooms and the bar has a lively vibe in the evenings

Services & Amenities

Panoroma- Main Restaurant
Style: Buffet
Cafe C
Style: A la carte
Lounge Bar
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 11 years old and under
US$ 15.00 (approx. AU$ 20.91) per person per night
Children 12–17 years old
Contact property

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
AgeFee
Adult
Buffet:US$ 15.00 (approx. AU$ 20.91) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the hotel

Property Description

Local hotel name: இலவங்கப்பட்டை சிட்டாடல் கண்டி
  • Opened: 1983
  • Renovated: 2012
  • Number of Rooms: 115
Phone:+94-81-2234365-6
Email:info@cinnamonhotels.com
Located in Kandy, Cinnamon Citadel Kandy is within a 5-minute drive of Asgiri Maha Viharaya and Commonwealth War Cemetery. This hotel is 2 mi (3.2 km) from Bahirawakanda Vihara Buddha and 2.2 mi (3.5 km) from Kandy Clock Tower.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Vel Eliya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Make yourself at home in one of the 119 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

You might be wondering

What is the cancellation policy for Cinnamon Citadel Kandy?

The cancellation policy for Cinnamon Citadel Kandy varies depending on the type of room and booking conditions.

How much does it cost at Cinnamon Citadel Kandy?

Prices at Cinnamon Citadel Kandy change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Cinnamon Citadel Kandy have airport transfer services?

Yes, Cinnamon Citadel Kandy offers Airport Pick-up Service, Airport Drop-Off Service for guests. We recommend calling ahead to confirm availability and pricing.

What are Cinnamon Citadel Kandy nearby landmarks?

Nearby attractions to Cinnamon Citadel Kandy include Serenity Valley - Tourist Bungalow, only 190m from your search (straight-line distance) away.

Does Cinnamon Citadel Kandy provide a pool?

Yes, Cinnamon Citadel Kandy has a swimming pool for guests.

What are check-in & check-out time at Cinnamon Citadel Kandy?

Check-in at Cinnamon Citadel Kandy starts from 14:00, and the standard check-out time is by 12:00.

Are pets welcome at Cinnamon Citadel Kandy?

No, pets are not welcome at Cinnamon Citadel Kandy.

About This Property

Nearest Train Stationමහයියාව දුම් රිය ස්ථානය
Distance to Train Station3.37KM
Average Price FromAUD223
Hotel Star Rating5