Cinnamon Citadel Kandy
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Cinnamon Citadel Kandy

Find Cinnamon Citadel Kandy - a 4−star hotel renowned in Kandy. Highly rated at 9.1/10 (from 68 reviews), it offers exceptional quality, with prices starting from AU$ 210.

Check in & Check out

From 14:00 until 12:00

Nearby Attraction

Samadhi Cultural Center: 0.4km from the hotel

Siri Subadhraramaya: 0.4km from the hotel

Serenity Valley - Tourist Bungalow: 0.19km from the hotel

Pets policy: Pets are not allowed.

Cinnamon Citadel Kandy

No. 2 of 4-Star Select Hotels in Kandy
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Highlights
Great views
Comfy rooms
Delicious breakfast
Free parking
Airport drop-off available
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Amenities
All amenities
Property Description
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Excellent hotel for families with an amazing view and swimming pool
Surroundings
Train: Katugastota Railway Station
(4.3km)
Train: Mahaiyawa Railway Station
(4.3km)
Landmarks: Serenity Valley - Tourist Bungalow
(190m)
Landmarks: Siri Subadhraramaya
(400m)
Landmarks: Samadhi Cultural Center
(400m)
Landmarks: Wattarantenna Purana Gal Len Viharaya
(1.3km)
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5

Superior King Room

1 King bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Room Details
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4

Superior Twin Room

2 Single bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Room Details
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6

Superior Twin Garden View

2 Single bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Room Details
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5

Deluxe King River View

1 King bed
Has window
Non-smoking
River view
Daily housekeeping
Hot water (24 hours)
Room Details
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7

Superior King Garden View

1 King bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Room Details
Check Availability
4

Deluxe Twin River View

2 Single bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Room Details
Check Availability
5

Superior Twin River View

2 Single bed
Has window
Non-smoking
River view
Daily housekeeping
Hot water (24 hours)
Room Details
Check Availability
7

Superior King River View

1 King bed
Has window
Non-smoking
River view
Daily housekeeping
Hot water (24 hours)
Room Details
Check Availability
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Average for similar properties in Kandy
Most Mentioned
Review summary
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Location and Views: The hotel is beautifully located by a river, offering stunning views and a serene atmosphere. Guests appreciated the peaceful surroundings and the opportunity to enjoy nature, making it an ideal spot for relaxation. The proximity to Kandy, though a short tuk tuk ride away, adds to its appeal.(based on 9 reviews)
T‍h‍e‍K‍o‍p
December 23, 2025
I had to ask someone to guide me to my room. Many cigarettes butts in the balcony when I check in.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 7, 2026
Although the hotel facilities are a bit old, they are very clean, making for a comfortable stay. The view from the window is also quite nice.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 14, 2026
The hotel is located by the river, offering some nice views, and the service is excellent. The food selection is quite extensive and tastes good too. The rooms are spacious and well-equipped with everything you need. The hotel is a bit older but has been well-maintained. Although getting to the rooms involves stairs, there's staff available to help with luggage.
Original TextTranslation provided by Google
Y‍a‍z‍e‍e‍d‍ ‍S‍a‍r‍t‍a‍w‍i
August 21, 2025
Excellent hotel for families with an amazing view and swimming pool
M‍O‍N‍N‍I‍S‍H‍ ‍K‍U‍M‍A‍A‍R
April 19, 2025
Lake view. Good ambience. Dinner buffet can be better. Children meals available
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 23, 2025
Nice hotel with a great view over the river. Some of the furniture in the rooms are a bit dated and could do with some DIY. The room lighting could be improved and the odour inside the washroom should be better managed. Beds were comfy, rooms were very spacious and the facilities in the hotel were good. Food was tasty and had a wide variety.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 12, 2025
Nothing to complain. All good. We enjoyed very well.
M‍e‍l‍a‍n‍i
April 28, 2024
We loved our stay at the cinnamon citadel. The hotel and the amazing pool were perfect for relax time after sightseeing the area. The view was amazing and calm. The service was impeccable, we enjoyed dinner and music every evening and finally stayed longer than planned.

Services & Amenities

Panoroma- Main Restaurant
Style: Buffet
Cafe C
Style: A la carte
Lounge Bar
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
US$ 10.00 (approx. AU$ 14.15) per person per night
Extra cot: Free
Children 4–11 years old
US$ 10.00 (approx. AU$ 14.15) per person per night
Children 12–17 years old
Contact property

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
AgeFee
Adult
Buffet:US$ 15.00 (approx. AU$ 21.22) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the hotel

Property Description

  • Opened: 1983
  • Renovated: 2012
  • Number of Rooms: 115
Phone:+94-81-2234365-6
Email:info@cinnamonhotels.com
Located in Kandy, Cinnamon Citadel Kandy is within a 5-minute drive of Asgiri Maha Viharaya and Commonwealth War Cemetery. This hotel is 2 mi (3.2 km) from Bahirawakanda Vihara Buddha and 2.2 mi (3.5 km) from Kandy Clock Tower.

Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Vel Eliya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Make yourself at home in one of the 119 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

You might be wondering

What is the cancellation policy for Cinnamon Citadel Kandy?

The cancellation policy for Cinnamon Citadel Kandy varies depending on the type of room and booking conditions.

How much does it cost at Cinnamon Citadel Kandy?

Prices at Cinnamon Citadel Kandy change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Cinnamon Citadel Kandy have airport transfer services?

Yes, Cinnamon Citadel Kandy offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.

What are Cinnamon Citadel Kandy nearby landmarks?

Nearby attractions to Cinnamon Citadel Kandy include Serenity Valley - Tourist Bungalow, only 190m from your search (straight-line distance) away.

Does Cinnamon Citadel Kandy provide a pool?

Yes, Cinnamon Citadel Kandy has a swimming pool for guests.

What are check-in & check-out time at Cinnamon Citadel Kandy?

Check-in at Cinnamon Citadel Kandy starts from 14:00, and the standard check-out time is by 12:00.

Are pets welcome at Cinnamon Citadel Kandy?

No, pets are not welcome at Cinnamon Citadel Kandy.

About This Property

Nearest Train Stationකටුගස්තොට දුම්රිය ස්ථානය
Distance to Train Station4.27KM
Average Price FromAUD275
Hotel Star Rating4
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