I can get cold at night so I like to use the extra blanket but when I went to grab it I noticed that it was just shoved into the bag, not even folded. That grossed me out cause it made me think they didn’t wash it after the last guest and just shoved it back in the bag. We came with our friends and their toilet next door flooded with feces contaminated water.
Service at the bar and restaurant were terrible. We came back from a wedding Saturday night and went straight up there for a night cap. The teenage girl at the hostess booth was on her phone. Didn’t even bother to look up right away to say hi and when she did an awkward silence later she said “you can go down there”. As we sat at the table nobody came by to say hi or take an order. The whole world is short staffed but you can stop by and just say hey we will be with you in a moment at the very least. We waited for about 15-20 minutes and left.
Next morning we went up to the restaurant for brunch. This time the host did greet us and he told us to find a seat anywhere. We had to grab our own menus from another table and waited for a waiter again. Nobody else had gotten served in the area either so we left yet again. While the hotel is nice, it was not the experience we were hoping for.