Polat Thermal Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Karahayit Mahallesi

Polat Thermal Hotel

112. Sk No: 5, Karahayit Mahallesi, Denizli Province 20290, Türkiye
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Amenities
Outdoor swimming pool
Hot Spring
Spa
Massage Room
Fitness Room
Public parkingFree
Library
Meeting Room
All amenities
Property Description
With a stay at Polat Thermal Hotel in Denizli (Pamukkale), you'll be a 1-minute drive from Red Travertine of Karahayit and 7 minutes from Pamukkale Thermal Pools. This family-friendly hotel is 0.8 mi (1.3 km) from Pamukkale-Hierapolis and 1.9 mi (3 km) from Hierapolis.
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6.1/10
Cleanliness6.0
Amenities6.0
Location6.1
Service6.0
All 48 reviews
Surroundings
Landmarks: Karahayit
(380m)
Landmarks: Halıcı Ahmet Urkay Arkeoloji & Etnografya Müzesi
(390m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room
2

Deluxe Room

1 Double bed
Has window
Non-smoking
Private Toilet
Daily Housekeeping
Curtain
Room Details
Check Availability
Standard Room
5

Standard Room

1 Double bed and 1 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Room Details
Check Availability

Guest Reviews

6.1/10
48 reviews
  • Cleanliness6.0
  • Amenities6.0
  • Location6.1
  • Service6.0
Average for similar properties in Karahayit Mahallesi
Most Mentioned
Review summary
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Family-Friendly Features: Families particularly praised the aquapark and children's activities, making it a good choice for those traveling with kids.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2023
Uncomfortable rooms and old furniture. Far from a five star. Disappointing meal
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2024
我住過的最差酒店,沒有之一,池子不通,洗髮液居然是對了水的,還不是這家酒店品牌,估計是在外面垃圾箱撿的,最差的早餐,最差的健身房。棉花堡這邊據説都這樣,讓人大跌眼鏡。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 24, 2025
Odalar ve yamek çeşitleriyle iki yıldızı geçmez pişman olduk
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2025
Not a great experience at the Polat. Rooms tired and scruffy. Bathroom very poor. Air-conditioning noisey and ineffective. Cold food okay, hot food cold! Bar prices very expensive Sunbeds around the pool covered in dust. Fortunately we only stayed one night. 2 star at best If your tour operator puts this hotel on your itinerary tell them to change it for something better
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2025
Worst hotel I've stayed in on our trip around Turkey. Don't be fooled by the lavish reception area. Room was smelly, air con warmed the room., no safe , plug didn't fit in bath, toilet continuously flushed, no shower gel, food cold ( even the food they brought straight from the kitchen) all pool lounges were covered in sand dust , drinks very expensive. Should no way be 5*, maybe 2* at the most!! Rebook somewhere else if you have the chance.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 11, 2025
Super hotel in a fabulous location . Friendly helpful staff and good food . Definitely try the thermal pools if you visit. Nice areas for sitting outside and some evenings entertainment was provided . Excellent value .We stayed only for one night but would come again .Thank you
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2025
The price of drinks was a ripoff - €20 for a vodka plus €8 for the coke! Whole hotel in great need of refurbishment. The room size was exceptionally good but V V tired. Had to unplug a light to plug in kettle so cldn't see what I was doing. As a supposedly 5* hotel. Rooms only provided small paper cups for tea/coffee. Pillows were like bricks, mattress like concrete and duvet not as wide as the bed. Staff need training in customer service. Quite rude overall. Looks like a huge selection at buffet for dinner and breakfast BUT at closer inspection just the same items being offered served slightly differently! I don't deny I'm a bit fussy over food but, I wasn't the only one trying to find something to eat at both meals. I wouldn't come to this hotel again but this trip is part of an RSD package. The only saving grace was the thermal pool was nice but again need of attention!
L‍e‍o‍n‍a‍r‍d‍o
February 17, 2025
Standard room very dated and in poor conversation. Some of common areas also in poor conservation like swimming pool showers.

Services & Amenities

Outdoor swimming pool
Hot Spring
Spa
Fitness Room
Meeting Room
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash
Certification Details
License number: 08133

Property Description

  • Number of Rooms: 252
With a stay at Polat Thermal Hotel in Denizli (Pamukkale), you'll be a 1-minute drive from Red Travertine of Karahayit and 7 minutes from Pamukkale Thermal Pools. This family-friendly hotel is 0.8 mi (1.3 km) from Pamukkale-Hierapolis and 1.9 mi (3 km) from Hierapolis.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, hot springs, and a waterslide. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.

Grab a bite at Hiera Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Planning an event in Denizli? This hotel has 4542 square feet (422 square meters) of space consisting of conference space and meeting rooms. RV/bus/truck parking is available onsite.

Make yourself at home in one of the 252 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request cribs/infant beds (complimentary).

Frequently Asked Questions

What is the cancellation policy at Polat Thermal Hotel?

Typically, cancellations of Polat Thermal Hotel can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Polat Thermal Hotel?

Prices at Polat Thermal Hotel vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

What landmarks are close to Polat Thermal Hotel?

Polat Thermal Hotel is located in Karahayit Mahallesi, close to landmarks such as Karahayit, which is 380m from your search (straight-line distance).

Does Polat Thermal Hotel have a pool?

Yes, Polat Thermal Hotel has a swimming pool for guests to enjoy.

Does Polat Thermal Hotel provide breakfast?

No, Polat Thermal Hotel doesn't offer breakfast.

What time are check-in & check-out at Polat Thermal Hotel?

Polat Thermal Hotel check-in begins at 14:00. Check-out time is 12:00.

Are pets allowed at Polat Thermal Hotel?

No, pets are not permitted at Polat Thermal Hotel.

About This Property

Distance to Train Station23.18KM
Average Price FromAUD320
Hotel Star Rating5