Tremonti Hotel Karpacz

Location: The hotel boasts a perfect location, just a 10-minute walk to ski lifts and amid a high-level environmental context, making it ideal for active vacations. Guests appreciate its proximity to local attractions like restaurants and shops.

We were in this hotel during the summer break and on 1st August. This hotel has many guests during the main season. During the summer break the hotel was full of kids and also full of people. On 1st August the hotel was like a ghost town. We were almost alone in the hotel and that was really nice. Summary: Good trip, but we didn’t like the cleaning service and the kids in the wellness. What we liked: 1. Outside heated pool – open until 22:00. Children are banned after 21:00, but this was the main problem, because nobody was checking it, so there was almost no chance to relax after these hours. 2. Breakfast was very nice, there was everything you needed. 3. Modern hotel – we had a standard room, and it was spacious and modern. 4. The whole wellness area was nice, but a little bit crowded during the break. 5. The restaurant in the hotel is not overpriced, and I think the prices are fair. 6. This hotel complex looks very nice from the outside. 7. Plenty of space to park your car. 8. Charging station in the parking lot. What we didn’t like: 1. Reception staff is rude – especially the woman with black hair (such a big ego – no smile, nothing). 2. Overpriced parking: 30 PLN/day. 3. Cleaning service is not doing its job – we had the sign to clean the room, but they didn’t come (we stayed for 4 days). They only came on the last day – MAIN MINUS POINT. 4. Wellness full of kids – there were a lot of children in the evening after 21:00, even though they are banned after that time. 5. Drinks in the hotel are very overpriced in the pool area.

The hotel is very nice - the facilities are new and very well maintained, rich and varied breakfast. Excellent facilities - sauna, swimming pool, spa. The **** designation is well deserved. Negatives - poor accommodation in building 5. Poorly furnished apartment, cold in the room - lukewarm radiators, cold floor with no possibility to warm up. The main problem of the stay - the announced lobby bar was permanently closed. Restaurant closed at 10 p.m. and so after 10 p.m. the whole hotel was dead.