Hotel Karuizawa Cross

The hotel is located in the old Ginza Center. A taxi ride to the hotel at night cost us about 1100 yen. The lobby is on the second floor, with restaurants and shops on the first floor. We arrived at night and took the elevator to the second floor to check-in. The staff were all very enthusiastic. When we asked for dinner recommendations, they eagerly suggested places and even offered us hotel discount coupons. The lobby's decor perfectly matched the charming cabin style, creating a very comfortable ambiance. The cabin-style room decor was beautiful and cozy. It felt very spacious; we could open two 28-inch suitcases on the floor without any issues getting around. The room had a shower, no bathtub. We stayed in D6, and the view outside the window was lovely. It wasn't too close to neighbors and there wasn't much disturbance. We tried the hotel's Japanese breakfast one day, priced at 2200 yen per person. It was very exquisite and delicious. Opposite the hotel is the red-roofed St. Paul's Catholic Church. If you want to go to the Prince Hotel Outlet, it's about a 30-minute walk or a 7-10 minute taxi ride. Staying at this hotel is more convenient if you're self-driving or using taxis, which is what we did for transportation. A taxi ride to the Christmas illumination event next to Hoshino Resorts cost about 3500 yen.

The room was spacious with a beautiful church view. The front desk staff spoke English fluently, which was very helpful. They assisted us twice with calling a taxi, and we really appreciated that! The hotel is conveniently located right on Ginza Street, making it easy to shop and dine.

The front desk staff were incredibly nice, always smiling, and provided excellent service. When I went to the front desk to heat up some food in the evening, they thoughtfully asked if I needed ice, coffee, or utensils, which was a lovely touch. The hotel is located above a small shopping center with many unique handicrafts, and right outside the center is another commercial street, making it very convenient. It's about a 6-8 minute drive to Prince Shopping Plaza Outlet. Also, the room was exceptionally well-equipped with toiletries. Thumbs up!