Bellevue Resort Panchgani

We booked their cottage for 2 nights, from 23rd to 25th Dec. It was peak time, because of Christmas. Service was straight forward pathetic to say the least. Rooms don't have heaters, even though temperature can get real low at night. Cottages were good though, definitely not maintained. Wooden stairs were breaking. They don't let order dinner or lunch to the room. We ordered tea and hot milk to room. About half an hour we got tea, for milk had to remind poor old delivery guy. We got it half an hour later. Their restaurant is pathetic at best, deserted mostly. I can imagine people coming to their restaurant only when they are out of options. We ordered chicken ***churian, we got chicken chilly (I guess they didn't know the difference). It wasn't edible at all, we tried a couple of pieces and left it. Some poor guy must have gotten that refurbished, inedible chilly chicken (I guess the way we did). In short if you are used to Radisson or Fern, you will be seriously disappointed. Location is good though, a bit isolated from crowd. They seemed to be understaffed, and staff in place seemed untrained or underpaid (not sure which one). If you stay, avoid their food, get your own heater if it's winter.