This is my second time staying here because my business trip destination is nearby. When I went to the room, there was no refrigerator, and when I moved to a room with a refrigerator, I was charged an additional 6,000 yen for 3 nights (2,000 yen per night x 2,000 yen per night). I was told that the lack of a refrigerator was due to poor listing on Ttip.com. When I went to the room, not only the bed sheets but also the bath towels were dirty, and there were countless hairs scattered in the bar room. There was no hot water, so when I complained, the front desk staff said, "I don't know what to say to you... tell the reservation site." The bath towels were reused on the 2nd and 3rd days. During my 4-day stay, the male front desk staff was always playing smartphone games and lying on a chair in the lobby. I will never stay here again!
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