Hotel Manaslu

Had a very bad experience, room is old Nepalese style with floors being made of stone so you feel cold most of the time. the hotel is full of marriage functions so your sleep is going to be spoiled. above all you dont get Hot water in your room its luke warm water which they say is the best hot water they can serve. Even the guards or bell boy keep looking for the tips. so its not my kind of Hotel to stay

My rating as 2 for room is for room 1011 where they put me on 22nd March which wasn't clean, hygiene was issue, used oil bottles were in the drawer etc. My rating as 2 for service is because the above mentioned issue was addressed to the two staff on duty at the reception that evening just ignored and laughed & no resolution was provided. A heritage hotel, Infrastructure looks amazing; Love the room except the one that they gave me on 22nd March 2024 (Room 1011). It was not well maintained and cleanliness was a concern. The worst was when told it was taken for granted by the two staffs that were present on duty that evening. The same situation was explained to Yuvraj who was on duty – he was a great listener and also he immediately took an action to get the curtain changed in the bathroom, get the drawer of the side table cleaned which had used oil bottles, comb etc. I appreciate Yuvraj and Sarbin – both displayed great listening skills that always impacts customer service. Food – Complimentary breakfast was amazing, even the dinner we had ordered was great. I wish they had MOMO available even in the night. As a few of us wanted to have MOMO before leaving Nepal. Room – except 1011, love the room. The rooms with swimming pool view are just amazing. The staffs at the entrance were also amazing and well dressed, well behaved.! I stayed there for two nights 17th March and the 22nd March 2024. I would love to go back to Hotel Shankar, Hotel Soaltee on the basis of how they treat the guests. On 22nd evening they (two staffs who were at guests relationship that night – 22nd March) laughed at my issue at the reception which was not a good experience at all.

A large group of us stayed here on our way to and from Everest Base Camp. Great hotel with a lovely pool. Excellent buffet breakfast. Free tea and coffee in the rooms. Nice, friendly staff. Fabulous outdoor courtyard. Free toiletries. Large rooms.

Stayed here before and after a 3 week trekking tour. Located in a quiet road with a number of other “high-end” hotels that provides a peaceful environment to enjoy. The room you have can be a bit of a lottery - my first room had a window that looked out on a brick wall 1 meter in front but for my second stay the room was wonderful with a small balcony overlooking the garden and swimming pool. In the room you have complimentary water and coffee/tea facilities. However, overall the rooms would benefit from a refresh. The service is very friendly across the hotel. Everyone does their best to serve. Breakfast is good - mix of western and local dishes. Location wise you can easily walk to the center (Thamel) - a few roads to cross but walk at a steady pace and with confidence and the traffic will drive around you! And the airport is 10/15 minutes away. There are many restaurants near the hotel to eat in the evening. Overall, a very good choice for those staying in Kathmandu.

Service is poor.Room is full of mosquitos and butterflies.Basic standard of room no 601 was very very poor.Complain handling is not satisfactory.I don't recommend to stay in future.I felt cheating .Holiday mood was disturbed .I am totally disappointed.

This is a hidden gem among other high priced and bigger named hotels. From arrival to departure the place is superb. The staff cannot do enough for you and will help with any queries you have. The facilities are again superb and not too in your face. This is a place I would definitely recommend if you are ever travelling to Kathmandu. Thanks Manaslu for a memorable stay.

The place offers classic and true reflection of Nepal. Ambience inside is far from imagination. Hospitality, reception behaviour,attending to any need deserve big appreciation . All staff 5 star. Highly photogenic property. Those who like glass envelope properly may excuse.

Hotel was well situated with shops & restaurants nearby. Our room (315) was large and comfortable with a nice balcony overlooking the pool and garden. There was a wedding on our 2nd day there which was lively, colourful and very noisy but fun to watch. Fortunately it didn't go on into the night!! the staff were very friendly and helpful. No safe in the room (although we understood there should have been one in the cupboard) so having to use the one in the lobby was not ideal but OK for couple of days. Food in the dining room was good. Overall, a good spot for a few days sightseeing in Kathmandu.

Great convenient location near all of the shops and historical places you may want to visit, lovely attentive staff - nothing is too much trouble and they are all so kind. A beautiful property, great pool and facilities. Highly recommend staying here!