Kawasaki-ku Isago 2-11-17, Kawasaki Ward, Kawasaki City, Kanagawa Prefecture, 210-0006, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Sotetsu Fresa Inn Kawasaki-Higashiguchi
9.0/10
Great
485 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.9
Service9.0
Cleanliness9.2
Filter by:
Sort by:
All reviews(485)
Positive reviews(479)
Reviews with photos/video(97)
Easy to get around(54)
Convenient for shopping(41)
Great value for money(25)
Close to airport(20)
Nice toiletries(18)
Perfect for business trips(17)
Friendly front desk staff(16)
Large rooms(12)
Negative reviews(6)
Anonymous User
Deluxe Twin Room-Non-Smoking
Stayed in Sep 2025
Business traveler
9 review
10/10
Outstanding
Posted on Oct 25, 2025
Very Cool. Nice service and accomodation. Food was great. Facility was excellent
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit. We also sincerely appreciate your kind review despite your busy schedule.We are delighted to hear you were satisfied with our service, facilities, and breakfast.Our entire staff will continue striving to be a hotel cherished by our guests. We sincerely hope you will continue to patronize Sotetsu Fresa Inn Kawasaki.We look forward to welcoming you back.
Amirrs
Double Room Non smoking
Stayed in Apr 2025
Business traveler
20 review
10/10
Outstanding
Posted on May 28, 2025
Everything was great, location is great, near all public transportation, a lot of shopping stores and convenient places, the room is small as it normally is in normal in Japan hotels, clean and very comfortable, the reception desk were all perfect, the breakfast is served at the nearest coffee shop,
Response from Property: Thank you for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.We are very pleased to hear that you had a pleasant stay at our hotel and that you gave us a high evaluation and compliments.We are encouraged to hear your compliments about our staff and breakfast.We will continue to make every effort to provide services that meet your expectations.Thank you very much for taking time out of your busy schedule to write a review of our hotel.We sincerely look forward to welcoming you again.
Guest User
Double Room Non smoking
Stayed in Aug 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Oct 5, 2025
Very clean, very nice location (close to both Kawasaki and keikyu-Kawasaki station). They use self checkin but staff is there if you need help too.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.We are delighted to hear that you enjoyed a comfortable stay and that you praised our location and gave us such high praise.Our hotel offers easy access to both JR Kawasaki Station and Keikyu Kawasaki Station.Convenience stores and restaurants are nearby, ensuring a convenient location for your stay.Additionally, our self-check-in machines ensure a smooth check-in process.Please feel free to ask us for assistance.We will not rest on our laurels but continue striving to be a hotel you choose time and again.Thank you very much for taking the time to share your feedback despite your busy schedule.All of us at the hotel sincerely look forward to welcoming you back.
Guest User
Double Room Non smoking
Stayed in Aug 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Sep 26, 2025
Big enough to open two suitcases, you would not be able to do this in centre Tokyo at this price with business style hotels.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit. We are delighted to hear you enjoyed a comfortable stay and will continue striving to provide services that meet your expectations. We look forward to welcoming you again. Thank you for taking the time to share your review despite your busy schedule.
Guest User
Superior Double Room-Non-Smoking
Stayed in May 2025
Family
7 review
10/10
Outstanding
Posted on Jun 27, 2025
Good breakfast
Response from Property: Thank you for your kind feedback! We are thrilled to hear that you enjoyed our breakfast. We strive to provide a variety of delicious options to start your day off right, and your positive comments motivate us to continue our efforts.We look forward to welcoming you back for another enjoyable stay!Best regards,
Yingsg
Twin Room-Non-Smoking
Stayed in Sep 2024
Family
6 review
10/10
Outstanding
Posted on Nov 11, 2024
The room is clean and it is relatively bigger than those business hotel in Tokyo. Direct public bus from Haneda airport (25 mins) and bus stop is right infront of the hotel. Recommend for late night flight.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki.We are very happy to hear that you were able to relax and relieve your fatigue.We are very pleased to hear your compliments about our rooms and location.Our hotel is easily accessible from both JR Kawasaki Station and Keikyu Kawasaki Station,There are convenience stores and restaurants nearby, so we are sure you will have no trouble staying at our hotel.Thank you very much for taking time out of your busy schedule to write us.Thank you very much for choosing our hotel.We hope you will stop by again when you have a chance.
Guest User
Single Room-non-smoking
Stayed in Sep 2024
Family
11 review
10/10
Outstanding
Posted on Oct 31, 2024
Perfect! Clean and quiet, close to the Kawasaki station and Kawasaki Daise
Response from Property: Thank you for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.We are very pleased to hear that you had a pleasant stay at our hotel and that you gave us a high evaluation.We will continue to make every effort to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write this review.We all look forward to welcoming you again.
Reds need
Double Room Non smoking
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 3, 2025
We chose this location as it was close to the Haneda Airport—after our epic trip around Japan we were exhausted so was a good stop before boarding our flight home. Very easy to catch metro to airport—5 min walk—
Response from Property: Thank you for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.We are very happy to hear that you enjoyed your stay at our hotel and that we have received high praise from our guests regarding the location.Thank you very much for taking time out of your busy schedule to write a word of mouth.We will continue to make every effort to be a hotel that is loved by everyone.We look forward to welcoming you again.
Andrew Peter Osborne
Double Room Non smoking
Stayed in Jun 2024
Couple
9 review
10/10
Outstanding
Posted on Jul 4, 2024
The hotel is very close to Kawasaki Stn. The property is clean and staff friendly and helpful. Check In is self serve with machine. Easy process. Lots of toiletries etc close to check in desk. Breakfast was ok but staff must have had a bad night.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.All of us at Sotetsu Fresa Inn Kawasaki are very pleased to hear your words of praise and high evaluation of our hotel.We are also encouraged to receive compliments on our customer service.We will continue to make every effort to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write this review.We sincerely look forward to welcoming you again.
Guest User
Double Room Non smoking
Stayed in Nov 2024
Traveling with friends
1 review
9.0/10
Great
Posted on Jan 4, 2025
The location was perfect as it was close to the train station, and in the middle of everything
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.All of us at Sotetsu Fresa Inn Kawasaki Station East Exit are very pleased to receive your words of praise.We will continue to make further efforts to be a hotel loved by our guests, and we look forward to serving you again in the future.Thank you very much for taking time out of your busy schedule to write a word-of-mouth review.
Guest User
Superior Double Room-Non-Smoking
Stayed in Apr 2025
Family
9 review
9.0/10
Great
Posted on May 16, 2025
Good location accessible to lots of good food and shopping
Response from Property: Thank you for using Sotetsu Frese Inn Kawasaki Station East Exit.
We appreciate you taking the time to post a review despite your busy schedule.
We are very happy to receive words of praise from you.
All of our staff will continue to work hard,
so we hope you will continue to use Sotetsu Frese Inn Kawasaki Station East Exit.
We look forward to welcoming you back soon.
Guest User
Single Room-non-smoking
Stayed in Nov 2024
Solo traveler
23 review
8.5/10
Very Good
Posted on Dec 7, 2024
A great to spend a night between two flights. Transportation is so easy. Well, it's easy in Japan !
Response from Property: Thank you for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.We are very pleased to hear that you had a pleasant stay at our hotel and that you gave us a high evaluation.We will continue to make every effort to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write this review.We all look forward to welcoming you again.
K#lilly
Single Room-non-smoking
Stayed in Oct 2024
Traveling with friends
6 review
8.5/10
Very Good
Posted on Dec 24, 2024
Convenient to go to and from the Haneda airport.easy to catch the train to downtown tokyo. Kawasaki itself has a lot to explore as well. The breakfast from the coffee shop nearby was a litrle bit confusing since we were given 2 coupon each for 1 night stay so we were confused that we can use both coupons, but it end up that we were allow to use only 1, somof our friend was asked to pay extra charged due to this misunderstood. The amenities was less than other hotel from this brand.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.All of us at Sotetsu Fresa Inn Kawasaki are very pleased to hear your words of praise and high evaluation of our hotel.We apologize for not meeting your expectations regarding breakfast and amenities.We will do our best to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write a review of our hotel.We sincerely look forward to welcoming you again.
Guest User
Corner Double Room-Non-Smoking
Stayed in Mar 2025
Family
9 review
9.0/10
Great
Posted on May 4, 2025
Hotel was very near to JR and Keikyu station
Teacherbiz
Double Room Non smoking
Stayed in Jul 2024
Couple
12 review
10/10
Outstanding
Posted on Sep 9, 2024
We booked this on a whim. They have basic amenities and easy check in and out processes. It is so close to the station and there are many coffee shops and restaurants around. The front desk clerks are all friendly. We forgot my medicine kit and they kept it and we were able to get it back the next day.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.All of us at Sotetsu Fresa Inn Kawasaki are very pleased to hear your words of praise and high evaluation of our hotel.We are also encouraged to receive compliments on our customer service.We will continue to make every effort to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write this review.We sincerely look forward to welcoming you again.