InterContinental - Kyiv, an IHG Hotel

Excellent location, great view from the 11th floor loved the bar .

Location is great near all the best tourist attractions nice lobby bar

This is best hotel

The stuff was unfriendly. Nobody smiled. When I came to the reception desk, the guy did not even raise the head. He was busy with his stuff. The Administrator called me and asked if I came to the forum. After my reply she just told “ok, go back to the reception”. So, I kept staying and waiting. After some minutes he finally looked at me and told me “Wait”. Without saying hello. Another guy came out and checked me in with a very weird question “How will you guarantee you will not use mini bar?” Are you kidding me? It’s a 5 star hotel. The mini bar was empty by the way. When my card did not work in half a day his response was “it’s your card it worked before”. But after seeing my reaction he fixed it. I also told him that the room was loud. The reply was “that’s because it faces the street”. Make conclusions yourself. The girl next day was very polite and kind.

I am seasoned traveller with a status that I would have stayed at Hilton or Marriott if not required to stay this hotel by my work. How glad I am that i stayed. This is a wonderful experience from the comfortable rooms to the excellent breakfast. The staff provides some of the best service I have seen anywhere in the world. It is located to some of the best restaurants in Kyiv. Overall ,this is one of the best experiences and now i am starting to be more open about IHG hotels.

This hotel was recommended by our Ukrainian business-partners; I understand why! Very comfortable and spacious rooms. Entire hotel lovely decorated for X-mas. Extensive breakfast-buffet. Probably this hotel is part of uppercut-part price-wise in Kiev, but it lives up to the expectations

The manageress was extremely polite and welcoming (don't read too much into that as pretty as she is). The staff are attentive and polite. Rooms are to a very high standard as it the bathroom. It probably only missed out on the five star Excellent as there is no milk (UHT or otherwise to go with the tea and coffee in the room) and no brown sugar. The black tea is also a little poor as English tea expectations go. Newspapers in the foyer would top the cake. An 'excellent' hotel with an 'excellent' price.....

Very nice hotel in the heart of the city with perfect service and breakfasts. I often reserve it to manage my business and receive my loves, Everything is perfect with great discretion, and listening to customers, I advise.

Hotel is a bit old, desperately needs modern design and features. Window in my room was blowing cold air and it was noisy. Overall quality was ju ok but not for a 5 star hotel.