Guest User
September 30, 2023
The pictures online look great but the rooms, hallways, pool chairs and common areas needs some major TLC!! We changed rooms right when we arrived (did not like the second floor with filthy lounge chairs and barely a view). We were moved to a higher floor. The two rooms we were in were not the cleanest. The bathroom had a black hair stuck to the door with an added bonus of pink lipstick smear by the door handle. The paint was chipping and the extra lounge was quite dirty. The furniture was worn and marked up. I felt I needed to wear the slippers while in the room. Common area couches and pool loungers were dirty and were screaming to be cleaned! The hallways to the rooms were disgusting and stained. Now to the good part….breakfast buffet was great and the Lotte restaurant was excellent. I like nice places and maybe this is one of the nicest in the area….I would hate to see the average places.