Guest User
February 29, 2024
Bravo Club Kiwengwa, know your hero. When we arrived at the Kiwengwa beach , we found a shade under the palm tree on the corner next to the fence away from any people just to not disturb anyone. Anyway, 100 metres space was empty . When the guy from the hotel staff came to us and asked us to leave , I was trying to explain to him in a very polite way what my 18-month-old child went to sleep under the tree , and once the baby wake up , we all move away , but the guy say what he's manager is not happy what we are staying there and we need move away ASAP.The worker was very aggressive towards us , raising his voice at all times , and was trying to kick us out in a very rude manner . He didn't care what outside was +41 degrees hot and was saying it's not his child and he didn't care what would happen with the child. I was in many countries around the world and visited many different hotels , but I never met in my life, such as an unhuman attitude from hotel staff to the tourist with small children . Hotel management has to train their workers on how to deal with guests or tourist on the beach , especially with the kids.