chloechristian42
April 4, 2025
When we arrived I had high expectations as a heritage hotel. However it didn’t live up, it was dated, dirty, no pool/relaxing area (the pics look like it has). The service was dire, I did complain as we didn’t get breakfast the 2 mornings we stayed due to abysmal service, even 2 cups of tea 49 mins came without milk then undrinkable. Trying to get a drink in the day was painful. Of all the 9 hotels we stayed in across India the other heritage hotels didn’t disappoint, this was a real let down and wouldn’t recommend at all. Ironically there look to be some beautiful hotels in Kochi sadly not this one.