Anonymous User
April 16, 2024
The worst experience! The service attitude of the staff was worrying when checking in. After waiting for three hours to check in, the water was yellow. I called the front desk and they told me to turn on all the water and it would be better in an hour. After I did it, it was better, but the dark yellow turned into light yellow. I thought it would be better after I went out to play! As a result, the color of the water was even more terrible when I came back at night. The hotel still had to wait, saying that it would be fine after a little while, but the specific time was unknown. The hotel was being renovated and said that the water in the entire hotel was problematic now! Because it was already ten o'clock and the children also had to take a bath and go to bed, I decided to check out and stay in other hotels, but the front desk said that the hotel manager was not there, and I had to wait for the manager to solve the problem tomorrow if I checked out and needed to refund the money. They arranged to change to a room with light yellow water quality, saying that the maintenance worker said it would be completely fine at about 3/4 o'clock in the evening, so I took a bath and went to bed in the middle of the night. When I woke up in the morning, my neck was itchy and red, and I didn't know if it was because of the water because the water was still yellow in the morning and it didn't get better at all! [Angry][Angry] Nothing can be done without clean water. The manager went to work and checked out directly! (Before leaving, the manager said the platform would refund 1,000 baht as compensation later)
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