Baan Haad Ngam Boutique Resort & Villas

The property is beautifully presented. The rooms are large, modern and clean. The staff are friendly, professional and helpful. The location is on the beach, near 3-4 restaurants and 3-4 massage etc, about 5 minutes motorcycle ride from the real action though. The restaurant is top notch, but a bit on the pricey side. Overall, very good.

The staff were so friendly and helpful and the breakfast buffet was one of the the best we have ever had

Good location, nice infinity pool, and on the beach. Large rooms, clean and quiet. Breakfast o.k. nice happy hour with goo coctailes. W'll recomend and be back

Beautiful well maintained area. Villas are spacious new and clean. Great service everyone's very nice. Just a note you will hear loud frog notices at night and you might even end up with one in bed (as we did 😂). Overall a nice stay. The location though is a little bit off the main centre of entertainment life (which for one may be good for other bad).

Lovely hotel, lovely staff and a great location!

Lovely hotel! Breakfast was the best! Staff very friendly a helpful. A quick walk to the ***** but far enough out.

The hotel itself is in the best position in chaweng beach. The structure is nice, though I have to say it wasn’t very clean. Our premium room was very humid and above all the floor left our feet completely dirty with black feet, which is an issue if you have a small baby. I’ve asked the reception to clean the floor showing my dirty feet, but nothing has changed after the cleaning of the room.

This is a small and comfortable hotel and the staff are very kind . You can take your breakfast looking to the ocean meanwhile you enjoy the food and the atmosphere! Is not far way from the city downttown (1,5 km) with many options of bars and restaurants! We enjoyed a lot!

Overall: The hotel itself is quite lovely, though its location might not be ideal for those seeking easy access to city centers or a wide variety of nearby activities. Pros: * In-room Pool: The in-room pool was a fantastic feature. Cons: * Disruptive Cleaning: Daily room cleaning, typically between 3-5 PM, often interrupted our plans, especially our enjoyment of the in-room pool. Our request for earlier cleaning (12 PM) was not honored. The cleaning itself was very quick (around 15 minutes). * Uncleanliness: The bathtub was dirty (pictures provided), and the overall floor cleanliness was unsatisfactory. * Inconsistent Service: Hotel staff were generally agreeable to requests, but follow-through was unreliable. An issue with the shower (alternating between scalding hot and icy cold water) was poorly addressed, and the problem persisted throughout our stay . Key Improvements: * Flexible Cleaning Times: Offer guests more flexibility in scheduling room cleaning, perhaps with a designated "do not disturb" option. * Enhanced Cleaning Standards: Improve cleaning protocols, particularly in bathrooms. * Improved Service Delivery: Ensure that guest requests and issues are addressed promptly and effectively. I hope this revised version is more helpful and concise!