Guest User
September 9, 2024
A very bad experience. Two people booked the room for two days and spent a little over 600. First, they got the room card that night and were told that they were in a certain room on the 16th floor. After going up, they couldn’t open it. They found that someone was already living in the room. It was very embarrassing. I took the extremely slow elevator down to the front desk and was told that I wrote the wrong room number. I went out the next day and felt anxious when I came back. I couldn't open it when I went up, so I had to take the elevator down again. I went to the front desk again and was told that it was only for one day. The permissions need to be refreshed. Why did I only give permissions to one day after I ordered two days? The front desk said that this was the case and could only be given for one day, but then told me that I was now given three days of permission. Isn't this contradictory? After I checked out and left, I entered my license plate number at the front desk, but I couldn't get out of the parking lot. I went to the front desk again, but I still couldn't get out. I also charged 17 yuan for parking, which cost more than 600 yuan for two days. Pay the parking fee! If you ask for two more bottles of mineral water, you will be charged extra! The facilities of this hotel are average, but the service is so bad. I will not stay here again in the future. I hope other friends can keep their eyes open as well.
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