This was, without a doubt, one of the most disappointing hotel experiences I’ve ever had. The rooms themselves are comfortable, but unfortunately that’s where the positives end. The front desk staff were consistently indifferent, unwelcoming, and showed no interest in whether guests were satisfied. There was no sense of hospitality, no smiles, and no willingness to assist. We also found it surprising that the hotel offers no concierge service, which is a significant drawback for travelers. The corridors had an unpleasant smell throughout our stay, which made the overall atmosphere even less enjoyable. My husband had breakfast at the hotel and described it as very poor in terms of both quality and variety. Overall, the service fell far below what we expected. Customer service is the heart of any hotel, and sadly this property completely missed the mark. I would not recommend staying here, and I certainly would not choose it again
