Toojou Kota Kinabalu

Toojou Kota Kinabalu Reviews

Toojou Kota Kinabalu

12, Jalan Masjid Lama, Bandaran Berjaya, Kota Kinabalu, Sabah, 88000, MalaysiaView Hotel Details
Toojou Kota Kinabalu
Toojou Kota KinabaluToojou Kota KinabaluToojou Kota Kinabalu
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Guest Reviews of Toojou Kota Kinabalu

9.1/10
Great
268 review
Verified reviews
Location9.2
Amenities8.9
Service9.3
Cleanliness8.8
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All reviews(268)
Positive reviews(258)
Reviews with photos/video(105)
Great value for money(19)
Comfortable bed(11)
Well designed(9)
Many amenities(7)
Highly recommended(6)
Friendly front desk staff(6)
Convenient for shopping(6)
Close to airport(5)
Negative reviews(10)
Guest User
Double Studio Window (Sealy Mattress, Lightning Speed Wifi)
Stayed in Apr 2025
Solo travellers
4 review
8.0/10
Very Good
Posted on May 15, 2025
Booked a single room for 3 nights. There is a convenience store nearby but not many shops there. A bit dark and quiet in front of the hostel during night. You can get a grab car easily. Overall the room is a bit old but comfort stay and cheap
Response from Property: Hi, thanks so much for the review! Awesome to hear you had a comfy and affordable stay. The area’s a bit quiet at night, but it still safe to walk around and Grab is always easy to get if needed! Hope we get to welcome you back soon! 😊
Wariya.S
Bed In 4 Beds Female Capsule (Lightning Speed Wifi)
Stayed in Mar 2025
Solo travellers
11 review
8.0/10
Very Good
Posted on Apr 11, 2025
The bed and bathroom are smaller than expected but the overall vibe is quite good. Public area and staircase wall arts are nice! Location-wise: I think we must beware walking alone at night. Honestly, I would love to come back for the bar but not for another stay though. Great experience with the staff during my short stay, with smooth checking in and out. I got what I need, not bad for the price!
Response from Property: Thank you so much for sharing your experience with us! We’re happy to hear that you enjoyed the overall vibe. Your feedback about the room size and location is much appreciated & we’ll definitely keep it in mind as we continue to improve. We’d absolutely love to welcome you back for a drink at the bar anytime. Until then, take care and thank you again for staying with us
Guest User
Bed In 4 Beds Female Capsule (Lightning Speed Wifi)
Stayed in Jan 2025
Solo travellers
4 review
9.5/10
Amazing
Posted on Feb 12, 2025
Workspace 24hr superb! The vibe was so chill n comfy. Bed smells nice. Got many rstaurants nearby. Bathroom floor somestimes wet. The only thing dat makes me to reconsider is the upper bed. It was super tough to get to the upper bed. Theres only one handle so i need to hold onto the bed and push myself really hard 😩 not frendly user at all. please add on another handle 🙏🏻🙏🏻
Response from Property: Hi, thank you for taking the time to share your valuable feedback with us. We truly appreciate your effort in highlighting this area for improvement, as it helps us enhance our service for all our guests. I have informed our management team about your suggestion, and we will be adding the handle as soon as possible.Once again, thank you for your support, we look forward to welcoming you again soon.
Guest User
Double Studio No Window (Sealy Mattress, Lightning Speed Wifi)
Stayed in Jan 2025
Couples
2 review
8.0/10
Very Good
Posted on Feb 9, 2025
Good place to stay. But please improve the water for shower. Always no water and our bathroom a bit dirty
Response from Property: Hi! Thank you for taking your time to share your feedback. We're sorry to hear that some aspects of your stay did not meet your expectation and the experienced with the water supply during your stay. Unfortunately, there was an unexpected water disruption from the local water department which was beyond of our control. We did our best to manage the situation. Know that your feedback is valuable to us and we hope to welcome you again under better circumstances. Thank you!
Chau Siau Chii
Double Studio No Window (Sealy Mattress, Lightning Speed Wifi)
Stayed in Jan 2025
Business travellers
7 review
7.0/10
Posted on Feb 8, 2025
Attitude of the staff here is very nice, helpful & polite, especially front desk. The bed sheet and floor are a bit dirty when i checked in. Always wet floor near toilet bowl area since day 1, does not dry up easily. The sound insulation is not very good. Every morning at 9am，house keeping can be your morning call / alarm. The impact of the cleaner when cleaning other places was very strong. The impact made me feel shaky while lying on the bed. It was incredible. Overall 3.5/5
Response from Property: Hi, Thank you for taking the time to share your feedback. We truly appreciate your kind words about our staff, especially the front desk team. Providing warm and helpful service is always our priority, and we’re glad you had a positive experience in that regard.We sincerely apologize for the cleanliness concerns and the noise disturbances you encountered during your stay. Your comments have been shared with our housekeeping team to ensure improvements are made. We will also review our cleaning schedule to minimize disruptions for our guests.Your feedback is invaluable as we continuously work to enhance our guest experience. We hope to have the opportunity to welcome you again and provide a more comfortable stay in the future. Thank you!
Shafiq_rahim
Twin Studio No Window (Sealy Mattress, Lightning Speed Wifi)
Stayed in Dec 2024
Business travellers
4 review
10.0/10
Outstanding
Posted on Jan 23, 2025
Very Nice hotel, near with tourist spot especially gaya street. Good food at roof top
Anonymous User
Double Studio Window (Sealy Mattress, Lightning Speed Wifi)
Stayed in Nov 2024
Solo travellers
5 review
8.5/10
Very Good
Posted on Dec 21, 2024
- walking distance to most places - recommended for solo traveller or couples - Bluetooth speaker in room
bih qian
Twin Studio Window (Sealy Mattress, Lightning Speed Wifi)
Stayed in Nov 2024
Travel with friends
19 review
8.0/10
Very Good
Posted on Dec 12, 2024
Nice hotel, this is my second time stay here. The lobby have a restaurant easy to have food over here.
Ming liang
Bed In 4 Beds Mixed Capsule (Lightning Speed Wifi)
Stayed in Feb 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on Apr 10, 2025
Clean and short trip are recommended l.
Response from Property: Thank you for taking your time to leave us a feedback! We’re so glad you enjoyed your stay. Hope to see you again soon!
MeyerTeresa
Bed In 4 Beds Mixed Capsule (Lightning Speed Wifi)
Stayed in Dec 2024
Travel with friends
6 review
10.0/10
Outstanding
Posted on Feb 4, 2025
I had a great time. Very clean and excellent value for money
Tami 9
Bed In 4 Beds Mixed Capsule (Lightning Speed Wifi)
Stayed in Nov 2024
Solo travellers
14 review
8.0/10
Very Good
Posted on Jan 3, 2025
Nice hotel with good location and best of all nice and friendly staff 🙏🏻
Lee415
Bed In 6 Beds Mixed Capsule (Lightning Speed Wifi)
Stayed in Apr 2025
Solo travellers
11 review
10.0/10
Outstanding
Posted on May 8, 2025
I arrived in KK at 4am on a late flight and the staff was able to accommodate me with a late night check in. The location was easy to get to from the airport via Grab. The bed was comfortable and had a privacy curtain. The staff was very nice in providing me a late check out since I was very tired and wanted a couple extra hours of sleep. I would recommend this place to any solo travelers looking for a comfortable and fun looking place to stay (the common areas looked nice and modern)
Anonymous User
Bed In 6 Beds Female Capsule (Lightning Speed Wifi)
Stayed in Apr 2025
Solo travellers
15 review
8.5/10
Very Good
Posted on May 5, 2025
Cool vibes! Bed and bedsheet is clean and comfortable with blind shades I wish the cleanliness of toilet can be improved, bin doesn't have plastic and shower water seeps out forming a pool outside Also I hope Toojou can make a memo on keeping quiet time especially for those who check-in/came back late...Some inconsiderate ladies unpack at midnight and went in and out from the room closing the door loudly Will stay again, hoping to meet considerate dorm mates next time 😉
Guest User
Bed In 6 Beds Mixed Capsule (Lightning Speed Wifi)
Stayed in Dec 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Jan 20, 2025
Nice place, cleam, cozy and easy to communicate
Roxy Phuong
Bed In 6 Beds Female Capsule (Lightning Speed Wifi)
Stayed in Mar 2025
Solo travellers
16 review
8.0/10
Very Good
Posted on May 28, 2025
It's okay to stay a night here if you travel on a budget. The room is clean, the bathroom is a shared one so don't expect much. The facilities are rather new.
Response from Property: Hi, thanks for the dropping us review! Glad you found our place worked out for your stay. Totally get that the shared bathroom is not for everyone, but we do our best to keep it clean and functional. Hope to welcome you again in the future.