HotSpot @ City Centre by Ssvc

AVOID AT ALL COSTS! Do NOT book this place! It was beyond filthy and utterly disgusting! The actual room bore no resemblance to the photos online. The hotel's location is so obscure that even the airport transfer driver couldn't find it, which tells you how small and remote it is. No elevator meant lugging heavy bags up multiple flights of stairs. The front desk isn't 24-hour, and getting a response via WeChat was almost impossible. Upon check-in, the linen was absolutely revolting. Pillows, duvets, and sheets were covered in unidentified stains, looking as if they'd never been washed, let alone changed. When I complained, I was told they could only be changed the next day. Honestly, the hygiene was so appalling I felt like I'd catch a skin disease just by staying a single night. I'd booked for five consecutive nights, but they refused to let me cancel the remaining nights, so I ended up wasting over 1300 and had to book another hotel entirely. Overall, this was an utterly dreadful experience. If you're coming to Kota Kinabalu, for your own good, DO NOT stay here. You will regret it!

It's always my favorite place to stay; it's perfect for relaxing and some self-care.