The Pacific Sutera Hotel
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1 room, 2 adults, 0 children
All properties in Kota Kinabalu
The Pacific Sutera Hotel
No. 7 of Premium Hotels in Sabah
The Pacific Sutera Hotel, 1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah 88100, Malaysia
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Last booked 1 min ago on our site
Highlights
Varied breakfast
Great views
Ideal location
Lots to do
Free parkingAmenities
Golf Course
Sunbathing Area
Outdoor swimming pool
Exclusive Beach Area
Snorkeling
Sauna
Spa
Massage Room
All amenities
Property Description
Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused.
"The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.
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8.5/10
Food and stay was superb.. Service was excellent. Will stay there again.
All 1,261 reviews
Surroundings
Airport: Kota Kinabalu International Airport
(6.7km)
Train: Tanjung Aru Railway Station
(3.1km)
Train: Kinarut Railway Station
(17.6km)
Landmarks: Sutera Harbour Marina Jetty Counter Booth 2
(210m)
Landmarks: North Borneo Cruises
(250m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Pacific Deluxe King Room + Sutera Mantanani Deluxe Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
4
Pacific Deluxe King Room + Sutera Mantanani Premium Chalet
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
5
Junior Suite
1 King bed
75-83m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Premium Sea View Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
6
Premium Sea View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Pacific Deluxe King Room + Sutera Mantanani Premium Chalet With Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
4
Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
5
Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet With Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
6
Executive Suite
1 King bed
105m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premium Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
4
Deluxe Sea View Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
6
Family Room
1 King bed and 2 Single bed
67-75m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
5
Premium King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
Deluxe Sea View King Room
1 King bed
32m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe King Room
1 King bed
32m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
1,261 reviews
- Cleanliness8.5
- Amenities8.4
- Location8.9
- Service8.2
Average for similar properties in Kota Kinabalu
Review summary
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Cleanliness: Rooms are noted for their cleanliness, with housekeeping maintaining high standards. Despite some reports of dated fixtures, the hotel ensures rooms are tidy and comfortable, contributing to a pleasant stay.(based on 422 reviews)
Guest User
November 3, 2025
An entire entertainment complex that, with our corner room view, boasted an excellent sunset viewing location. The hallways are modern while the interior was more dated. The check-in counter staff should have also prioritised check-in guests over other guests that barged in line and jumped the queue to ask for other things, otherwise having only stayed one night, we did not have any other experiences of their service.
Fifi Effie
September 14, 2025
Very nice view but it’s hard if you wish to find food outside since you have to grab out. Food delivery is not allowed. The food options are good but of course it’s for the price that you pay. Overall, it was a pleasant stay.
kokwei2004
September 19, 2025
Food and stay was superb.. Service was excellent. Will stay there again.
Guest User
August 3, 2025
Booked for Sea View Room.. got the same level as the lobby .. prefer higher level for best view. Request for late check out and allowed till 1 o’clock only without additional payment. Appreciate that. Overall, best experience and will consider to come again for my next vacation.
Guest User
July 8, 2025
Easy gateway to the islands around the Sutera harbour. The hotel has good facilities but breakfast can be improved.
Xiduochuanhaimengdameinv
September 1, 2025
The first we are living in the best hotel , view is the greatest
YJ0412
July 14, 2025
Quite good view and location. Only one problem is the restroom facilities are a bit old, but still ok la
Shureckk
November 11, 2025
What can i say
Ocean, rainbow, sunset, perfect
Services & Amenities
Most popular business facilities
Golf Course
Sunbathing Area
Outdoor swimming pool
Exclusive Beach Area
Snorkeling
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Public parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
Tennis Court
Bowling Alley
Billiards Room
Squash Court
Table Tennis Room
Restaurant
Taxi booking service
Priority airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
KTV
Children's Pool
Children's Playground
Water Slide
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Restaurant
BREEZE RESTAURANT
Cuisine: Latin
Business hours: [Mon - Sun] 11:00-23:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Taxi booking service
Business services
Postal Service
Multi-Function Room
Fax/Copying Service
Additional charge
Wedding Service
Meeting Room
Additional charge
Business Center
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Indonesian
Malay
Chinese (Mandarin)
Food & drink
Kiosk/ Convenience Store
Bar
Lobby Bar
Room Service
Public areas
Shopping Mall
Public Audio System
Garden
Smoking Area
ATM
Elevator
Central Ventilation System
Health & wellness
Spa
Additional charge
Billiards Room
Table Tennis Room
Bowling Alley
Tennis Court
Squash Court
Golf Course
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Sunbathing Area
Snorkeling
Activities
KTV
Water Slide
Exclusive Beach Area
Game Room
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (Off-Site)
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Playground
Babysitting Services
Additional charge
Children's Meals Available
Children's Pool
Accessibility
Stair-Free Property Entrance
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Access Control System
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | MYR 180.00 (approx. AU$ 66.55) per person per night |
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 6 years old and under | Free |
Children 7–12 years old | MYR 40.00 (approx. AU$ 14.79) per person |
Children 13–17 years old | MYR 80.00 (approx. AU$ 29.58) per person |
Adult | Buffet:MYR 80.00 (approx. AU$ 29.58) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. AU$ 73.94) per night.
Deposit Payment MethodsThis property accepts credit cards and cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1999
- Renovated: 2014
- Number of Rooms: 500
Phone:+60-88-318888+60-88-317617
Email:sutera@suteraharbour.com.my
Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused.
"The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.
Frequently Asked Questions
What is the cancellation policy for The Pacific Sutera Hotel?
The cancellation policy for The Pacific Sutera Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for The Pacific Sutera Hotel?
How much does it cost at The Pacific Sutera Hotel?
Prices at The Pacific Sutera Hotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost at The Pacific Sutera Hotel?
Does The Pacific Sutera Hotel have airport transfer services?
Yes, The Pacific Sutera Hotel offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.Does The Pacific Sutera Hotel have airport transfer services?
What are The Pacific Sutera Hotel nearby landmarks?
Nearby attractions to The Pacific Sutera Hotel include Sutera Harbour Marina Jetty Counter Booth 2, only 210m from your search (straight-line distance) away.What are The Pacific Sutera Hotel nearby landmarks?
Does The Pacific Sutera Hotel provide a pool?
Yes, The Pacific Sutera Hotel has a swimming pool for guests.Does The Pacific Sutera Hotel provide a pool?
What amenities or services does The Pacific Sutera Hotel offer?
The Pacific Sutera Hotel has amenities including Shuttle Bus Service.What amenities or services does The Pacific Sutera Hotel offer?
Does The Pacific Sutera Hotel have breakfast?
Yes, The Pacific Sutera Hotel have the high-rated breakfast including: Western, Chinese. Does The Pacific Sutera Hotel have breakfast?
Is there a restaurant in The Pacific Sutera Hotel?
Yes, The Pacific Sutera Hotel has a restaurant serving a variety of Latin dishes made with fresh, high-quality ingredients.Is there a restaurant in The Pacific Sutera Hotel?
What are check-in & check-out time at The Pacific Sutera Hotel?
Check-in at The Pacific Sutera Hotel starts from 15:00, and the standard check-out time is by 12:00.What are check-in & check-out time at The Pacific Sutera Hotel?
Are pets welcome at The Pacific Sutera Hotel?
No, pets are not welcome at The Pacific Sutera Hotel.Are pets welcome at The Pacific Sutera Hotel?
About This Property
| Nearest Airport | Kota Kinabalu Intl. Airport |
|---|---|
| Distance to Airport | 6.75KM |
| Nearest Train Station | Tanjung Aru Railway Station |
| Distance to Train Station | 3.07KM |
| Average Price From | AUD340 |
| Hotel Star Rating | 5 |