Hotels in Tanjung Aru, Kota Kinabalu

I visited the hotel with my parents, my wife and my daughter. We stayed for four nights, checking in on 3rd May and checked out on the 7th. This is actually my second time visiting this hotel, the first time being 30 years ago, again with my parents. I had great memories as a kid so I was looking forward to this trip. The First night was great, had dinner at Coco Joe's and rested after a long trip. The Second day was fantastic, breakfast and dinner and Cafe Tutu, met a lovely dining lady named Rohana. During the day, we enjoyed the great activities of the Leisure Center. Friendly staff from there made the experience children friendly. And the icing of the dessert - the sunset parade, Jamie loves it. Housekeeping did a surprise heartwarming job, covering the lion doll of my daughter with a little towel on the pillow, very cute and thoughtful move. The Third Day we went out to town so didn't stay much time in the hotel. The Fourth Day, was quite disappointing to be honest. Housekeeping did not arrive in the morning when we were out playing at the pool. I understand as there are many rooms to take care of. We went back to the room to rest between 2-4pm, switch on the ”Do not disturb” button, and somehow housekeeping team arrived so they put a card to say they could not clean as we put up the do not disturb button. Fair enough, but again, there was five hours in the morning which they could clean the room. Leaving the room again at 4pm for activities, I called service center for housekeeping, switched off the ”Do not disturb” button and went out. We returned at 7:45pm, still there was no housekeeping. Frustrated, I called the service center again requesting for housekeeping, they replied they will check and follow up with housekeeping. Half an hour later, still no one turned up. Extremely irritated, I called service center for housekeeping again. This time, housekeeping finally arrived but our whole family were waiting for clean towels to have shower. VERY disappointing with the effecitivness of housekeeping and service center on this incident. On that very same day, I discovered a big crockcroach in the toilet, so I do have a big quetion mark on the housekeeping of this hotel. The day was worsen when we had dinner at Coco Joe's, where we wait for nearly an hour (from 6pm to 6:53pm) before we get all our food served. I did complain it to the manager when he came by, which he did apologise and waived our dining fee. Despite my disgrunt towards the long waiting time of the dishes, I would like to give credit on the manager (I think his name is Mr Kan?) in terms of how he managed the complaint. Overall, the experience is mixed. With friendly staff at leisure center + Cafe Tutu, good food but unreasonably long waiting time at Coco Joe's, and disappointing housekeeping after the heartwarming performance on the second day. The hardware of the hotel is great (view, pool design, restaurant seating) but our experience was mainly affected by the staff. On this ocassions, I would like to give commendation to the following staff: Rohana, Majid (both from Cafe Tutu), all staff from Leisure Centre (especially the two ladies and two gentleman hosting water polo and volleyball respectively), and Kan from Coco Joe's on complaint management. Please keep up on the good work you already have, and work hard on things that requires improvement:)

this is the best place i have ever been to... everything is great here, location close to the sea, high floor and view from the window, there is a large balcony, air conditioning, TV, hair dryer (there is even a diffuser), iron, the room is very spacious, large comfortable bed and the most comfortable pillows in my life!! I advise everyone to visit here if you are in kota kinabalu. there is also an amazing pool and ”observation deck” on the roof, from the window and from the roof you can watch how planes land. perhaps the only negative is the lack of grocery stores nearby, you have to walk for 10 minutes. I was also pleased with the communication with the owner, he quickly answered me when I could not figure out the stove and washing machine, etc.

Chaya Hotel in Tanjung Aru offers a pleasant and comfortable stay for travelers. The rooms are spacious, clean, and well-maintained, with modern amenities that cater to both leisure and business guests. The hotel's location is convenient, close to the airport and the Tanjung Aru beach, making it easy for guests to explore the area. The staff are friendly and attentive, providing excellent service throughout the stay. The on-site restaurant offers a decent variety of local and international dishes, making dining convenient. While it may not have luxury facilities, Chaya Hotel is a great value for money for a short stay in Kota Kinabalu.

The unit which I stay in is quite spacious and the view here is good since the location is just beside the airport and please add some wardrobe because i don't know where to put my belongings. Swimming is awesome and it has a very nice view of Mount Kinabalu.

It looks better than on photos. The room is clean and spacious with balcony, toiletries and towels are provided. And, It comes WiFi and Netflix ((: Nice infinity pool. Will be better If they have proper pool side chairs and pool towel. Do note the hotel does not provide breakfast, however can order food or travel out to eat. Location is near beach, away from KK town.

房間好大 好衞生 但是沒有拖鞋 也沒有牙膏牙刷 雖然是沒有前台 但是可以聯洛到工作人員 工作人員的服務態度好好

The place is wonderful, my view in the morning from a lovely balcony is impossible to capture in a photo, the smell of a sea breeze and the sounds of birds everywhere. The rooms are very clean and beautiful, they capture the esthetics of the Kota Kinabalu. It is a minute away from the beautiful and vast beach, it is absolutely an underrated place. The staff is great, they have let me check in early, and also, there’s a luggage storage, so I was able to just bring a backpack to my outing trip for couple of days. Also, it is near the airport, which is a plus if you plan on traveling further in Sabah by local flights. Thank you very much for being a good host, O will choose this place again for sure! ☀️

Parking is easy.u don't have to go around looking for car parking.Beautiful view from rooftop n swimming pool.their staff really helpfull.thank you very much🫶 *may need to prepare a mop to wipe the wet floor in the kitchen (if the floor is wet after washing the dishes)🫶✌️

Overall, my stay at Megah D'Aru was enjoyable, offering good value for the price. It’s a great option for travelers looking for a comfortable stay with easy access to both the airport and the beach. I would recommend it to anyone visiting Kota Kinabalu who is looking for a simple yet satisfying experience.

In Airbnb housing, there is no counter. The customer service staff on the phone can speak English, is friendly and easy to communicate with, and the check-in procedure is smooth. The indoor space is about 30 square meters, there is a swimming pool and a gym on the roof, and the airport runway is right outside the window. It is a good choice for aviation fans. The sound of planes taking off and landing is obvious, which is an experience we like.