From the moment we arrived until the sad time that we had to leave everyone at this small family run hotel could not have been more friendly or professional. As another reviewer has recently commented, the owner, Marko (or Mark – so sorry if we’ve got the name wrong) and his wife make all of their staff feel part of the family. They made us feel so much at home, to the extent that one evening during our stay whilst they were celebrating their daughter’s birthday, they insisted we share with them some of the food and drink. We felt that that was a mark (sorry about the pun) of true hospitality. Nothing at all, large or small, was too much trouble. We broke a hinge on a bathroom cabinet one evening and Marko arrange for it to be fixed within 30 minutes. All of the staff, receptionists, cleaners, cooks greeted you with a bright, happy, smiling hello every time you saw them. We found the location to be excellent with a great view of Kotor bay. The room was very clean, modern and finished and furnished to a high standard. The location itself turned out to be really good. The hotel is less than 100m from the waterfront, with beach, restaurants, shops etc close at hand. In addition to attending to our every need, Alexander on reception, could also be relied on for restaurant recommendations and bookings. A 30 minute or so walk along the waterfront brought us to the old town with it’s walled fortress, which we read pre-dates Dubrovnik. The garden was an oasis of calm to relax in, the pool was lovely and very clean and the roof-top spa with jacuzzies, sauna and great views was an absolute delight. As it was our first visit to Monte*****, we feel we were lucky in the extreme to have selected the Alkima as the base for our stay. It is the complete opposite of the standard corporate brand name hotel. We would happily return there and without a second thought recommend it to anyone wanting to visit Kotor.