Centara Life Phu Pano Resort Krabi

Centara Life Phu Pano Resort Krabi Reviews

Centara Life Phu Pano Resort Krabi

879 Moo 2, Soi Ao Nang 11, ThailandView Hotel Details
Centara Life Phu Pano Resort Krabi
Centara Life Phu Pano Resort KrabiCentara Life Phu Pano Resort KrabiCentara Life Phu Pano Resort Krabi
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Centara Life Phu Pano Resort Krabi Guest Reviews

4.3/5
Very Good
203 review
Verified reviews
Location4.2
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(203)
Positive reviews(191)
Reviews with photos/video(99)
Friendly host(55)
Delicious breakfast(26)
Great swimming pool(25)
Great value for money(12)
Far from beach(8)
Quiet & comfortable(8)
Easy to get around(8)
Nice sea view(6)
Negative reviews(12)
Guest User
Superior King Room
Stayed in May 2024
Couples
3 review
4.5/5
Great
Posted on May 24, 2024
Staff is very friendly and welcoming. Lots of restaurants and laundry stores around. There is also a great cafe called Lekkar close to the hotel. Breakfast is good and they have a “green day” incentive which if you opt in, you can get beverage credits. Only one thing to note, if you’re visiting during rainy/monsoon season and will walk around… the front walkway gets flooded, it even reached to ankle height. But if no rain, hotel is great :)
Response from Property: Dear Value Guest,Thank you for staying with us at Centra Life Phu Pano Resort Krabi and for your valuable feedback.All of the comments are the valuable practice for us to improve our service. We strive to provide a pleasant experience. We thank you again for your feedback and hope we will have an opportunity to welcome you again for next visit Krabi. Warm Regards, Sureeporn / Front Office Manager
Guest User
Superior Pool View King Room
Stayed in May 2024
Family
20 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Beautiful pool , really nice place near Aonang and the parking space is nice too
Response from Property: Dear Value Guest,Thank you for staying with us at Centra Life Phu Pano Resort Krabi and for your valuable feedback.All of the comments are the valuable practice for us to improve our service. We strive to provide a pleasant experience. We thank you again for your feedback and hope we will have an opportunity to welcome you again for next visit Krabi. Warm Regards, Sureeporn / Front Office Manager
Guest User
Superior Pool View King Room
Stayed in Feb 2024
Friends
2 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Excellent quality hotel in great location for access to the *****. Excellent facilities including pool and restaurant.
Response from Property: Dear Guest,Thank you for the wonderful feedback. We look forward to welcoming you back again next time. Warms Regards, Pantiwa Room Division Manager
Guest User
Superior Pool View Twin Room
Stayed in Feb 2024
Friends
5 review
4.7/5
Amazing
Posted on Feb 25, 2024
Lovely hotel but was shocked at the size of the room for 2 people sharing ,way too small for two women (and all their stuff) cost thousand English pounds for nine nights and breakfast ,had to book another room for £702 pounds way over priced for the size , you have to look at the dimensions when you book a room there UNBELEIVABLE !! The pool area was run broken beds and rusty tables ,does not cater to gluten free or dairy free so little for me to eat only fruit or salad
Response from Property: Dear Guest,Thank you for sharing your experience all of the feedback is our best practice of us. We strive to provide the best service to our customers. Hopefully, we will have an opportunity to serve you again.Warm Regards,PantiwaRoom Division Manager
DevilMayCriii
Superior Pool View Twin Room
Stayed in May 2024
Family
8 review
3.0/5
Posted on May 17, 2024
Same review as previously written
Response from Property: Dear Value Guest, We appreciate your feedback and are committed to addressing the issues you've raised. Your satisfaction is our priority, and we hope to have the chance to provide you with an improved and enjoyable stay during your next visit to Krabi.Warm Regards, Sureeporn / Front Office Manager
Florian Wouter
Superior King Room
Stayed in Dec 2023
Solo travellers
21 review
4.0/5
Very Good
Posted on Dec 19, 2023
I enjoyed my stay at the Phu Pano resort in Krabi. The rooms are nice, but seem to be a bit dated and not sure if properly maintained. The pool is also amazing and is a great place for sunbathing. Service and communication at the front desk really needs to improve. They made the bed with two twin sheets instead of one king-size sheet as per my booking. I had to request three times for my sheets to eventually be changed. See before and after photos. It took half a day and even then I had to wait and double confirm with the housekeeper. Nevertheless, it’s a good place to stay 👍
Response from Property: Dear Guest, Thank you for sharing your feedback. We are happy to know that you are happy with our hotel and staff service We are looking forward to welcome you in the next further holiday Warm Regards, Pantiwa / Room Division Manager
Guest User
Superior King Room
Stayed in Jun 2024
Couples
2 review
4.2/5
Very Good
Posted on Jun 9, 2024
Friendly service but the room amenities could be improved. No toothpaste or toothbrush. Absolutely basic necessities. Drinking water was in glass instead of plastic - loving the eco friendliness, was replenished everyday.
Response from Property: Dear Value Guest,Thank you for staying with us at Centra Life Phu Pano Resort Krabi and for your valuable feedback.All of the comments are the valuable practice for us to improve our service. We strive to provide a pleasant experience. We thank you again for your feedback and hope we will have an opportunity to welcome you again for next visit Krabi. Warm Regards, Sureeporn / Front Office Manager
IgorCh
Superior King Room
Stayed in Nov 2023
Couples
5 review
3.7/5
Posted on Nov 28, 2023
View from the window not as in hotel info .. Coffee and Thai tea in restaurants (Lipton only) were very bad after breakfast..
Response from Property: Dear IgorCh, Thank you for sharing your experience all of the feedback is our best practice of us. We strive to provide the best service to our customers. Hopefully, we will have an opportunity to serve you again. Warm Regards, Pantiwa Room Division Manager
Guest User
Superior King Room
Stayed in May 2024
Family
2 review
3.0/5
Posted on Jun 24, 2024
I think it's good hotel for travler have car. pro clean have swimming pool con old far from beach and main road breakfast not great!!!!!!!!!!!!!!
#travelwiththetaylors88
Superior King Room
Stayed in Oct 2023
Couples
4 review
3.7/5
Posted on Oct 29, 2023
We love this chain of hotels and use them regularly. This hotel is near the town and they have another on the beach at Ao Nang- we prefer the one there. This one has a nice pool area, a good happy hour, clean rooms and local conveniences 2-3 mins walk away. Two days they ran out of poop towels and another time they forgot to collect us in their pre arranged shuttle from the beach so we stood in the rain for half hour. These are only slight ******* and I would stay there again however I would opt for the beach front centara. Super location x first photo phano pool second photo, centar on beach
Response from Property: Dear travelwiththetaylors88,Thank you for sharing your experience all of the feedback is our best practice of us. We strive to provide the best service to our customers. Hopefully, we will have an opportunity to serve you again.Warm Regards,PantiwaRoom Division Manager
Burkinsfamilytravel
Superior Pool View King Room
Stayed in Nov 2023
Family
19 review
4.0/5
Very Good
Posted on Nov 10, 2023
Good choice for families with babies in quite place. Nice pools, good breakfast.
Response from Property: Dear Burkinsfamilytravel,Thank you for sharing your experience all of the feedback is our best practice of us. We strive to provide the best service to our customers. Hopefully, we will have an opportunity to serve you again.Warm Regards,PantiwaRoom Division Manager
LiMorris
Superior Twin Room
Stayed in Apr 2024
Family
2 review
4.2/5
Very Good
Posted on Apr 8, 2024
We spent three nights there, the room is clean and nice, the staff at the front desk are very friendly.
Response from Property: Dear Values Guest, Thank you for your stay with us and sharing wonderful feedback. We are happy to know that you are enjoy with our hotel staff. We would like to thank you for encourage from our heart. Hopefully, we will have an opportunity to serve you again. Warm Regards, Sureeporn / Front Office Manager
Marina Johnson
Superior King Room
Stayed in Oct 2023
Couples
20 review
4.7/5
Amazing
Posted on Oct 26, 2023
Loved this hotel! Great pool and room with an amazing view from the balcony for a great price! Had breakfast one day which was nice and they have a good gym which we used a few times
Response from Property: Dear Marina Johnson,We really appreciated your kind support in staying with us and It is such a pleasure to hear that you had a great stay. It would be our great pleasure to welcome you back again in the future. Warm regards, Pantiwa / Room Division Manager
D Travel
Family King Room with Pool View
Stayed in Apr 2024
Family
47 review
4.7/5
Amazing
Posted on Jun 29, 2024
Need to wait for a while until room is completed. Nice scenary, but quite a distanve to beach.
Yebyeol
Superior King Room
Stayed in Mar 2024
Couples
5 review
4.5/5
Great
Posted on Apr 1, 2024
very nice hotel. staff were very friendly, breakfast buffet had lots of options. want to go back for my next trips.
Response from Property: Dear Yebyeol,Thank you for sharing the excellent feedback and we are delighted to know that your stay was enjoyable and memorable.We look forward to welcoming you back here againWarm regards,PantiwaRoom Division Manager