Fragola Between Old Town and Jewish Quarter

Arrived around 6.30, so dark and very icy conditions. Although given clear instructions on how to enter the building, the external electronic keypad wasn't working. The front steps were extremely icy and treacherous. Fortunately, a lady arrived to visit her friends in the block and they opened the door. In the meantime, I called the Fragola emergency number and was waiting for a call back. We knew the apartment was on the 2nd floor, but dye to the high ceilings in the property, its actually four large flights of stairs. We managed to get out cases up and gain access to the apartment, but were unable to go back out due to the broken keypad. We received a call back to say someone was going into their office to get a key and would be half an hour, we waited an hour before calling back as it was snow covered and icy. The man arrived shortly after with a key. The apartment itself was very warm an welcoming. The bottles of water and hot drinks available was a nice touch. The decor and furnishings were lovely and comfortable. Beds are comfortable with good quality bedding. The location is great, a 5 minute walk to the main centre and to the Jewish Quarter. Although there is a main cross section outside, we didn't think it noisy. There are three Zabka convenience stores all a minute or two away. Bussola cafe a minute away and great for breakfast. A tea towel will be helpful for future guests.

Great apartment in a good location. Comfy and clean. Only downside is that the apartment that had was on the third floor of our building which was quite strenuous at times. But not a big issue as we were out all day. Great company with great communication. Highly recommended

Beautiful Krakow and wonderful Fragola! Great apartment 10 mins from centre of old town. At first from outside you might wonder what you have booked but once inside thw apartment it is a wow factor - warm - spacious and equipped well. Added bonus local shop and great coffee shop Bussola is 2 minutes away! It really is the perfect place to stay

Amazing stay. My second stay in a Fragola apartment this year. Great value for money. Only downside is the old buildings having no lifts, so if you struggle with climbing stairs, this apartment wouldn't be for you, maybe contact Fragola for lower ground apartments. amazing visit.. I will be back.

Fantastic apartment in a great area about a ten minute walk from the main square. Apartment was identical to the photos and had all that was required for a great stay. We were a family of four and enjoyed how peaceful yet central the location was.

Nice property in a good part of town

Room was very nice. Could tell it was very clean and we had excellent communication with the company that owned the property. Provided us with a few bottles of water and had all of the kitchen accessories to enable us to cook in the apartment. Beds were nice and comfortable - only downfall was that we booked a double bed and it was a twin pushed together which meant we slept separately but that’s not too big of a deal for us.

Poor apartment do not stay here. The location is great of course, but the amenities do not work. When we arrived the apartment kitchen was soaking, the sink was leaking. We let owner know, they sent someone, who didn't fix it, so the 2nd day we'd to ask them again. In addition to this the supplied toaster and hob don't work, the fridge froze all our good and the heating controls wouldn't work. The apartment has potential but needs alot of work, avoid staying here.