Guest User
January 31, 2023
On arrival no one at the reception, not a soul far and wide. After 15 minutes someone came... and unfortunately hardly any of the employees there were able to speak German. Dirty room - the floor hasn't been cleaned in ages. Dirty dishes just stay where they are. Complaints at the front desk failed again because of communication problems. Breakfast OK, but minimal. Then a mobile phone charging cable disappears and after a clear complaint, a service employee "conjures up" the cable again in seconds... So: location and design of the hotel are good, the rest is awful. And that at €170 per night plus €12 parking. Air conditioning extremely noisy. No thanks, not again.
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