THE FACE Style Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kuala Lumpur

THE FACE Style Hotel

1020, Jalan Sultan Ismail, Kampung Baru, Kuala Lumpur, 50250, Malaysia
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In the heart of Kuala Lumpur, THE FACE Style is within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This hotel is 1.1 mi (1.8 km) from KLCC Park and 1.1 mi (1.9 km) from Pavilion Kuala Lumpur.Show More
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hotel overview picture
Last booked 1 hr ago
Highlights
Superb views
Varied breakfast
Free parking
Lots to do
Cozy rooms
Amenities
Sunbathing Area
Outdoor swimming pool
Fitness RoomFree
Public parkingFree
Bar
Restaurant
Taxi booking service
Meeting Room
All Amenities
Property Description
In the heart of Kuala Lumpur, THE FACE Style is within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This hotel is 1.1 mi (1.8 km) from KLCC Park and 1.1 mi (1.9 km) from Pavilion Kuala Lumpur.
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4.3/5
Very Good
Good view good location and friendly staff
All 1,577 Reviews
Surroundings
Metro: Bukit Nanas
(320m)
Metro: Dang Wangi
(580m)
Airport: Sultan Abdul Aziz Shah Airport
(27.4km)
Airport: Kuala Lumpur International Airport
(60.7km)
Train: Dang Wangi
(1.7km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Superior Double Room
3

Superior Double Room

1 King bed
42m² | Floor: 9-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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Three Bedroom Deluxe
6

Three Bedroom Deluxe

Bedroom 1:1 King bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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Executive Deluxe City View
8

Executive Deluxe City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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Grand Premier King
5

Grand Premier King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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Junior Premier King
7

Junior Premier King

1 King bed
60m² | Floor: 9-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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Executive Deluxe King Room
5

Executive Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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Executive Deluxe Room
4

Executive Deluxe Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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Deluxe Twin
3

Deluxe Twin

2 Queen bed
52m² | Floor: 9-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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Two Bedroom Deluxe
7

Two Bedroom Deluxe

Bedroom 1:1 King bed ● Bedroom 2:1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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Two Bedroom Superior
8

Two Bedroom Superior

1 King bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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Premier King
7

Premier King

1 King bed
60m² | Floor: 9-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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One Bedroom Superior
4

One Bedroom Superior

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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Deluxe King
4

Deluxe King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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Guest Reviews

4.3/5
Very Good
1577 reviews
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.4
  • Service4.1
Average for similar properties in Kuala Lumpur
Most Mentioned
AI Summary
Convenient location near KLCC, Patrona Towers, and LRT station. Modern, spacious rooms with large beds. Outstanding housekeeping. Incredible infinity pool with stunning views. Full kitchenettes and laundry facilities.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 24, 2024
This was our third stay at The Face Style Hotel, and sadly, it may be our last. Our first stay, when the hotel had just opened, was exceptional—everything from the service to cleanliness was impeccable. During our second stay, we noticed it was becoming a little crowded, but it was still a pleasant experience. However, our third visit was a major letdown. The hotel is now overwhelmingly busy, and the customer service has struggled to keep up. The staff, while not rude, lacked the warmth and attentiveness we expect from a 5-star hotel. Service was slow, and the staff seemed overwhelmed by the high number of guests. The lack of smiles and attention made us feel like just another number in the crowd. Cleanliness, which was once a highlight, was questionable. Some lights in our room weren’t working, and the room itself wasn’t as clean as it should have been. We even walked in to an unpleasant smell, which certainly did not reflect the standards of a 5-star hotel. The hotel's location contributes to the chaos, as traffic in the area is terrible, making everything feel even more stressful. The lifts, already a problem during our second stay, are now inadequate to handle the large influx of guests. We had to wait for ages, and when the lifts did arrive, they were packed. The pool, while offering a beautiful view, was also far too crowded to enjoy. While the room sizes remain spacious and the price is still reasonable for the space, the overall experience has not lived up to what we would expect from a luxury hotel. If you're seeking peace, quiet, and relaxation, this is definitely not the place for you. Unfortunately, this may be our last stay at The Face Style Hotel. It seems that, as the hotel has become more popular, the service and quality have taken a significant hit. Not a pleasant experience this time, and certainly not the luxury experience we once enjoyed.
S‍a‍n‍t‍i‍y‍o
December 3, 2024
It has a wonderful location where nearby KLCC, with a good view of KL tower & Twin Towers (roof swimming pool). The housekeeping is outstanding, but the room design is weird, such as the socket is located at the end of bed - that when you charge your phone, you need to go to the end of your bed to do it (it has totally no socket at the bed side table area for guest to use.) Second is, the hot water issue, we have asked the Front Desk agent twice to fix the hot water (no hot water supply) at the master bed room, which still no hot water after it. Shared the no hot water issue with the Concierge, their engineering fixed on that day, but the hot water supply become very weak on day after… During the stay, they have a power outage as well; the lobby was full of guests (which they are not able to go up by elevator as power was out). Their Front Desk staff just standing there at the lobby without any proactive explanation, no signage or any notice to the guests that elevator is out of service/ the building is power outage. When questioned the black suits, the male black suits responded that no power now and no idea when will they able to fix the situation. After around 40mins, the fire department came and rescue the people trapped in the lift and power resume around an hour later. Btw, the bar - deep blue in its sister hotel next door is extremely good; their waiters have amazing service skill and proactively helping the guests to take photo and introduce the view of their bar. When the waiter in deep blue knows that I was not able to go back to the guest room during the next building power outage, he arranged me a KL Tower view seat and offered assistance that if I have any trouble, he could assist me to room move to the Face Hotel (the hotel where Deep Blue located) which is the best hospitality I received in this trip.
S‍u‍s‍h‍i‍w‍i‍t‍h‍c‍o‍o‍k‍i‍e‍s
January 4, 2025
Location pretty good but I prefer the face suites because the room size.
M‍a‍y‍ ‍S‍a‍r‍m‍i‍e‍n‍t‍o
November 18, 2024
Stayed in the Face Style Hotel, it was clean and very near the tourist spots. Room was big, Food was decent , delicious and have plenty of choices. Best part was the pool👌 Perfect view of Petronas Tower
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 27, 2024
Pool water not very well maintained Housekeeping respond to call is not good Operator often unreachable Other than that Location Facilities Convenience All is good!
J‍ ‍F‍ ‍K
October 7, 2024
Location is good, close by two subway/ Monorail lines. Of course, the rooftop pool is great. Ask for room in „floor B“ to have daylight . The side „A“ is very close to an other building and therefore very dark. Breakfast is okay for a few days, then it becomes boring
G‍e‍o‍r‍g‍e‍ ‍c‍h‍u‍a‍h
December 15, 2024
Good view good location and friendly staff
H‍e‍s‍t‍i‍a‍ ‍C‍h‍e‍a‍h
September 23, 2024
The view on the pool amazing. Pool is big and can see the two towel clearly and near.

Services & Amenities

Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Limited parking spaces Reservation not possible
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

On the day of check-in, provide their check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeAsian, Continental, Halal
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
MYR 40.00 (approx. AU$ 14.20) per person
Children 13–17 years old
MYR 55.00 (approx. AU$ 19.52) per person
Adult
Buffet:MYR 55.00 (approx. AU$ 19.52) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 500.00 (approx. AU$ 177.40) is charged.
Deposit Payment Methodscash, credit card
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 21 years old.

Paying at the Hotel

  • Cash

Frequently Asked Questions

What is the cancellation policy at THE FACE Style Hotel?

Typically, cancellations of THE FACE Style Hotel can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at THE FACE Style Hotel?

Prices at THE FACE Style Hotel vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at THE FACE Style Hotel?

No, THE FACE Style Hotel does not offer airport transfer services.

What landmarks are close to THE FACE Style Hotel?

THE FACE Style Hotel is located in Kuala Lumpur, close to landmarks such as Asian Heritage Row, which is 520m from your search (straight-line distance).

Does THE FACE Style Hotel have a pool?

Yes, THE FACE Style Hotel has a swimming pool for guests to enjoy.

Does THE FACE Style Hotel provide breakfast?

Yes, guests staying at THE FACE Style Hotel can enjoy breakfast during their stay. Breakfast option(s): Asian, Continental, Halal.

What time are check-in & check-out at THE FACE Style Hotel?

THE FACE Style Hotel check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at THE FACE Style Hotel?

No, pets are not permitted at THE FACE Style Hotel.

About This Property

Nearest AirportSultan Abdul Aziz Shah Airport
Distance to Airport27.87KM
Nearest Train StationDang Wangi
Distance to Train Station1.66KM
Nearest Metro StationBukit Nanas
Distance to Metro Station0.32KM
Average Price FromAUD274
Hotel Star Rating5