The Axon @ Bukit Bintang

Note that this isn't a hotel. I knew that before booking and I've noticed this style of residences in other countries too. Check in was very quick. The host contacted me via and app which further contact instructions. I chose to use WhatsApp but honestly I would have felt better if the whole process was done via the trip app so as to feel more secure. But everything still went well. I was given the code to a box in the mail room from which I could take the keys to the room. The room itself was spacious and very comfortable. Unfortunately I forgot to take pictures of it. The location is perfect. Walking distance from all the main spots in Bukit Bintang as well as the Petronas towers. The rooftop pool was really nice too and has great view of the city. I gave everything 5 stars as I have no reasons to complain even if I feel some things were average. I was still comfortable and would definitely come again.

The view was great, and the step to check in n check out was soooo interesting. The location is so near from 7eleven, indian food restaurant, and bukit bintang station. Glad to stay here for two nights, hope could go back here anytime!

This condo is very suitable for families, space is good. The con's only: - lift need to wait abit longer if it is very peak hour, have to prepare earlier if you checkout - have to make sure the wifi is working, if not the room cannot detect 5g. - the curtain hopefully can change to blackout one, early in the morning the sun shine into the room ＞.＜ - provide detergent for washing machine, maybe a small one But overall everything is good, good response from the customer service. Recommended.

The room did not match the photos shown in the listing at all. When I informed the owner about this, they not only ignored the issue but also responded in a rude and dismissive manner, which was truly shocking. There was a constant foul smell coming from the bathroom, and the sewage odor never went away, making the stay extremely uncomfortable. The room was neither clean nor comfortable, and overall it was a very unpleasant experience. For these reasons, I cannot recommend this place to others. This was the worst experience I’ve ever had.

Lift waiting time was long. Understand that it was the check out timing but yea it was still ****. Photo attached was not during checkout btw, it was around 10pm - 11pm. Not sure if i’m being karen about it but we had to pay parking charges too if you’re driving. Overall location is good.

The fridge in the room was not cold at all. I placed coffee and beer inside, only to find that they became warm. The luggage storage situation was even worse. The information provided was inaccurate — it stated that luggage storage was available, but only after receiving the checkout notice did I learn that luggage storage is not provided after checkout. I was then asked to walk to another hotel about 3 minutes away with multiple pieces of luggage just to store them, and on top of that, pay extra. If there is no free luggage storage after checkout, this should be stated clearly upfront. Had I known this, I would not have booked this place.