No.1 Jalan Imbi, Berjaya Times Square Suite, East Tower, Imbi, Kuala Lumpur, 55100, MalaysiaView hotel details
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Guest Reviews of Times Square Service Suites
8.3/10
Very good
163 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.0
Service7.9
Cleanliness8.0
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All reviews(163)
Positive reviews(149)
Reviews with photos/video(46)
Loved the view(16)
Clean pool(8)
Large rooms(8)
Great swimming pool(8)
Has facilities for children(6)
Family activities available(6)
Perfect for kids(5)
Negative reviews(14)
melon99
Premier Studio Suite With City View
Stayed in Mar 2026
Solo traveler
2 review
7.0/10
Posted on Apr 16, 2026
Overall pleasant experience except for some decent items such as iron,dirty kettle and insufficient of socket.
Nice location and convinient.
Response from Property: “Thank you for your feedback. We appreciate your comments and will improve our services based on your suggestions. Hope to welcome you again!”
每个月都会飞@爸
Premier Studio Suite With City View
Stayed in Mar 2026
Business traveler
145 review
7.0/10
Posted on Apr 20, 2026
The homestay location is very convenient for those who want to visit Berjaya Times Square, as it’s just downstairs. The room is quite spacious, and there is an MRT station and plenty of restaurants nearby. However, the cleanliness is not properly maintained, and the towels cannot be used at all.
Response from Property: “Thank you for your feedback. We appreciate your comments and will improve our services based on your suggestions. Hope to welcome you again!”
MOHAMMAD SALAH UDDIN
Premier Superior Suite With City View
Stayed in Feb 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 2, 2026
Great experience. Room was clean and spacious. Daily housekeeping was perfect. Nice room with city view.
Response from Property: Thank you so much for your kind review! We are very happy to know you enjoyed your stay with us. You are always welcome, and we hope to host you.
Travel Creation with Arif
Premier Studio Suite With City View
Stayed in Feb 2026
Solo traveler
4 review
10/10
Outstanding
Posted on Mar 31, 2026
That was very great service and room facilities very good. I like the room.
Thanks you so much.
Response from Property: Thank you so much for your kind review! We are very happy to know you enjoyed your stay with us. You are always welcome, and we hope to host you.
人要有原则, 不要轻言放弃!
Premier Superior Suite With City View
Stayed in Feb 2026
Booked for others
1 review
3.0/10
Posted on Mar 23, 2026
Dear Management,
I would like to complain about the condition of the unit I stayed in.
The bed was very uncomfortable as I could feel the springs. The cupboard was old and poorly maintained, and there was no fridge provided.
The toilet condition was also not acceptable. The floor was constantly wet even without using the shower, which is concerning and unsafe.
Overall, the unit was not properly maintained and did not meet basic standards.
I have attached photos for your reference. Please look into this matter and advise on a resolution.
Thank you.
Response from Property: “Thank you for your feedback. We appreciate your comments and will improve our services based on your suggestions. Hope to welcome you again!”
Guest User
Premier Superior Suite With City View
Stayed in Mar 2026
Family
1 review
8.0/10
Very good
Posted on Apr 20, 2026
I just love the facilities and the room so nice for 3 of us.tQ for everything
Response from Property: Thank you so much for your kind review! We are very happy to know you enjoyed your stay with us. You are always welcome, and we hope to host you.
Guest User
Premier Superior Suite With City View
Stayed in Jan 2026
Family
2 review
3.0/10
Posted on Mar 2, 2026
Worst hotel experience in my entire life. I know this review does not change much. But just look at the real images. They look nothing like advertised. Ceiling is cracking, door broken,couch and seats so dirty,tv dont have any angle to be viewd. And I see construction material being on the same floor with my room.
6/11
Response from Property: “Thank you for your feedback. We appreciate your comments and will improve our services based on your suggestions. Hope to welcome you again!”
Hazel, San Peng Tee
Family Two Bedroom Suite with City View
Stayed in Feb 2026
Family
5 review
6.0/10
Posted on Mar 19, 2026
Service apartment is very old. While they have freshly painted the room, sadly they didn't replace the old fabric sofa that is burnt with cigarette butt and reeks of ancient dusty smell with stains all over. None of us dare to sit on it.
The toilet is flushing system is so old and weak. by 2nd day it chocked so badly our **** was floating around.
Response from Property: “Thank you for your feedback. We appreciate your comments and will improve our services based on your suggestions. Hope to welcome you again!”
Guest User
Family Two Bedroom Suite with City View
Stayed in Feb 2026
Family
1 review
9.0/10
Great
Posted on Mar 3, 2026
Easy registration and access, host is very helpful. Room is spacious and AC are working fine, with nice city view. Overall good experience
Response from Property: Thank you so much for your kind review! We are very happy to know you enjoyed your stay with us. You are always welcome, and we hope to host you again soon!”
Guest User
Premier Studio Suite With City View
Stayed in Jan 2026
Couple
6 review
9.5/10
Amazing
Posted on Feb 25, 2026
Excellent location for those using intercity bus connections as both drop off n pickup points are at Berjaya Times Square. Also within walking distance of Bt Bintang attractions. No formal check in lobby desk but servicing is still prompt.
Response from Property: Thank you so much for your kind review! We are very happy to know you enjoyed your stay with us. You are always welcome, and we hope to host you again soon!”
Sw8816
Premier Superior Suite With City View
Stayed in Jan 2026
Family
5 review
7.0/10
Posted on Feb 21, 2026
I like the location as it is easier to access nearby shopping malls and food courts. Kids like to play in the swimming pool too!! Value for the money!!
Response from Property: Thank you so much for your kind review! We are very happy to know you enjoyed your stay with us. You are always welcome, and we hope to host you again soon!”
Guest User
Premier Superior Suite With City View
Stayed in Mar 2026
Couple
2 review
9.0/10
Great
Posted on Apr 2, 2026
Room quite big, I love got a lot of mirrors easy for me to make up.
Response from Property: Thank you so much for your kind review! We are very happy to know you enjoyed your stay with us. You are always welcome, and we hope to host you.
Guest User
Premier Studio Suite With City View
Stayed in Jan 2026
Couple
1 review
8.0/10
Very good
Posted on Feb 13, 2026
The location is super convenient, right by a huge shopping mall. The room itself was big and nice, though a few things could use some improvement. Overall, everything was great, and the host was really helpful! 👌
Original textTranslated by Google
Response from Property: Thank you so much for your kind review! We are very happy to know you enjoyed your stay with us. You are always welcome, and we hope to host you again soon!”
Guest User
Premier Studio Suite With City View
Stayed in Jan 2026
Traveling with friends
1 review
9.0/10
Great
Posted on Feb 11, 2026
Location very easy access times square service suite,
Sopping mall so big,near MRT station and bukit bintang excellent.
Response from Property: Thank you so much for your kind review! We are very happy to know you enjoyed your stay with us. You are always welcome, and we hope to host you again soon!”
Hahuhahe
Premier Studio Suite With City View
Stayed in Jan 2026
Couple
19 review
10/10
Outstanding
Posted on Feb 9, 2026
The Suite facility room and location was very nice,
The Pools was big and excellent
with amazing facilities spa sauna
Overall we enjoy our stay at Suites Thanks host was very helpful
Response from Property: Thank you so much for your kind review! We are very happy to know you enjoyed your stay with us. You are always welcome, and we hope to host you again soon!”