Hotel Royal Kuala Lumpur Reviews

Response from Property: Dear Y B Law,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your great review and for taking the time to share your experience with us. We are pleased to know that you enjoyed our excellent location and found it convenient to travel around the city via the LRT and MRT. It is wonderful to hear that you were spoilt for choice with the many dining options nearby. Kuala Lumpur is indeed known for its diverse and delicious food offerings.We truly appreciate your kind feedback and look forward to welcoming you back for another pleasant stay in the near future.Best regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr. MIka.Faizal,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your great review and for rating us 9/10. We are delighted to know that you enjoyed our cleanliness, surroundings, service, and our strategic location.However, we sincerely apologize for the inconvenience you experienced with the TV channels during your stay. This is certainly not the experience we intend for our guests. Please rest assured that we have shared your feedback with our Engineering team to ensure the issue is properly checked and resolved.We truly appreciate you bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay next time.Best regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Ms. Olive Queen,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our excellent location, with easy access to shopping areas, public transport, and local attractions such as Jalan Alor. It’s also great to know that you found the room clean, comfortable, and good value for money, even for a short stay.We appreciate your feedback regarding the bathroom amenities, and we will certainly take your comment about the conditioner into consideration as we continue to improve our guest experience. We hope to have the pleasure of welcoming you back again, perhaps for a longer stay next time.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr. Eric Lim,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your outstanding rating and for your wonderful feedback. We are truly delighted to know that you enjoyed all aspects of your stay, especially our convenient location near shopping malls, Jalan Alor food street, and the Bukit Bintang monorail station.It’s great to hear that you appreciated the variety of eateries around the hotel and found everything within easy walking distance. Your high recommendation means a lot to our entire team and is a great motivation for us to continue delivering excellent service.We look forward to welcoming you back for another exceptional stay in the future.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your very good rating and for sharing your feedback. We are pleased to know that you found our facilities good and that our reception team was helpful during your stay.We’re also glad to hear that you had an overall pleasant experience and found the breakfast selection acceptable. Your comments are truly appreciated and help us continue to improve our services.We look forward to welcoming you back again in the futureBest Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you so much for your fantastic review and for sharing such detailed feedback about your stay. We’re thrilled to hear that you loved your experience and found great value in our hotel.We’re glad that our team, especially Gee at the front desk could make your check-in smooth and that you enjoyed the comfort of your room, the pool, and the convenient location. It’s wonderful to know that even small touches, like our laundry service and gym facilities, made your stay enjoyable.Your kind words mean a lot to us, and we hope to welcome you back on your next visit to Kuala Lumpur.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr. Ibragimovich,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your very good rating and for taking the time to share such a comprehensive review of your stay at Hotel Royal Kuala Lumpur. We are delighted to hear that you found our location in Bukit Bintang especially convenient and that it made getting around the city easy.It is also wonderful to know that you were comfortable in your Deluxe room and that you found it clean, quiet, and well-suited for relaxation after a day in the city. We truly appreciate your kind words about our smooth check-in and check-out process, as well as the professionalism of our team.Your feedback regarding value for money means a great deal to us. We are glad to be considered a solid choice in the heart of Kuala Lumpur, and we look forward to welcoming you back again for another enjoyable stay.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your 8.5 “Very Good” rating and for choosing to stay with us for the 4th time. We are truly delighted to know that you enjoyed another great stay and that our simple and straightforward service, smooth check-in process, approved late checkout, and luggage storage made your travel more comfortable. It’s especially rewarding to hear your kind words about our housekeeping team, front desk, breakfast, and the warm greetings from our security staff.Your continued support and positive feedback mean a great deal to us. Thank you once again for staying at Hotel Royal KL, and we very much look forward to welcoming you back again on your next visit.Best regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr / Ms Chan Foong,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your outstanding 10/10 review. We are truly delighted to know that you enjoyed our hotel’s location, cleanliness, amenities, and service. It’s wonderful to hear that our proximity to the MRT, shopping malls, and nearby eateries added convenience to your stay.We’re especially pleased that our lobby concierge team made a positive impression and that you found your room spacious, clean, and comfortable. Your kind words are a great motivation for our entire team.We look forward to welcoming you back on your next trip to Kuala Lumpur. Thank you once again for choosing to stay with us.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr / Ms Shenn,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for taking the time to share your kind review and for rating your stay with us. We’re delighted to know that you had a pleasant stay at Hotel Royal Kuala Lumpur during your business trip.It’s wonderful to hear that you enjoyed our convenient central location, clean and comfortable room, and the friendly service provided by our team. Your appreciation truly motivates our staff to continue delivering their best to every guest.We also appreciate your understanding regarding the age of the hotel and are glad you found it well-maintained and good value for money. Your feedback encourages us to continuously improve while maintaining the comfort and convenience our guests expect.Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit to Kuala Lumpur.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Ms. N. ShaZ, Greetings from Hotel Royal Kuala Lumpur!Thank you for the perfect score and your wonderful feedback. We are delighted to know that you enjoyed our prime location next to Lot 10, as well as our service, amenities, and excellent staff. It’s great to hear that you had an enjoyable weekend stay with us. Your kind words truly motivate our team, and we look forward to welcoming you back again very soon. Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your wonderful review and for rating your stay with us so positively. We’re delighted to hear that you loved our central location in the heart of Bukit Bintang and found it convenient for exploring nearby shopping and attractions.It’s great to know that you enjoyed the spacious and comfortable room, the in-room amenities, and the relaxing atmosphere during your stay. We’re especially pleased to hear your kind words about our warm and attentive staff. Your special mention of our housekeeping colleague Mr. Farhad, is truly appreciated and will be shared with him and the team as encouragement.We’re also glad that you enjoyed our breakfast selection and the overall chill and relaxing vibe of the hotel. Thank you for recommending Hotel Royal Kuala Lumpur we truly value your support and look forward to welcoming you back on your next visit to Kuala Lumpur.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur!Thank you very much for sharing your outstanding review and for rating us a perfect score across all categories.We are delighted to hear that you enjoyed our strategic location, well-equipped Deluxe Room, and the warm service provided by our housekeeping, reception, and concierge teams. It is especially rewarding to know that our proximity to Pavilion, Bukit Bintang, dining options, and public transportation added convenience to your stay.Your kind recommendation truly means a lot to us, and we are honoured to be considered great value for money. We sincerely look forward to welcoming you back for another pleasant stay in the near future.Best Regards,Norizan Binti YaacobGeneral Manager