Candeo Hotels Kumamoto Shinshigai
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1 room, 2 adults, 0 children
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Candeo Hotels Kumamoto Shinshigai
8−7 TERRACE87, Chuo Ward, Kumamoto City, Kumamoto Prefecture 860-0803, Japan
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Last booked 3 mins ago on our site
Highlights
Ideal location
Cozy rooms
Delicious breakfastAmenities
Sauna
24-Hour Front Desk
Luggage Storage
Restaurant
Wi-Fi in Public AreasFree
Korean
Japanese
Beauty and Makeup
All amenities
Property Description
A stay at CANDEO HOTELS KUMAMOTO SHINSHIGAI places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Shinshigai Shotengai. This spa hotel is 0.3 mi (0.5 km) from Sakura Machi Kumamoto and 0.3 mi (0.5 km) from Kumamoto-jo Hall.
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9.3/10
Love that the spa is open through the night. Accessible to train station and bus terminal
All 636 reviews
Surroundings
Airport: Kumamoto Airport
(17.7km)
Train: Kotsukyoku-mae Station
(1.6km)
Train: Minami-Kumamoto Station
(1.7km)
Landmarks: Karashima Park
(170m)
Landmarks: Hanabata Plaza
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
14
King Room-Non-Smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
Corner Twin Room-Non-Smoking
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Check Availability
10
Business Room - Non-Smoking
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Check Availability
13
Deluxe Corner Twin-Non-Smoking
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Check Availability
12
Twin Room With Sofa Bed, Non Smoking
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
17
Twin Room, Non Smoking
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
Corner Twin Room For 3 People With Sofa - Non-Smoking
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Check Availability
10
King Room For 1 Person - Non-Smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Check Availability
11
Hollywood Twin Room Non-Smoking
2 Single bed
22m² | Floor: 3-11
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Check Availability
15
Double Room, Non Smoking
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
Superior Corner Twin Room For 3 People With Sofa - Non-Smoking
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
TV
Check Availability
11
Deluxe Twin Room Non-Smoking
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
TV
Check Availability
14
Deluxe Corner Quadruple Room - Non-Smoking
4 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Check Availability
15
Deluxe Triple Room For 4 People With Sofa Bed - Non-Smoking
3 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Check Availability
11
Double Room For 1 Person - Non-Smoking
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Check Availability
17
Deluxe Quadruple Room With Bathtub - Non-Smoking
4 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Check Availability
12
Deluxe Twin Room For 3 People With Sofa - Non-Smoking
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
TV
Check Availability
15
Deluxe Triple Room, Non Smoking
3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Superior Corner Twin Room-Non-Smoking
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Check Availability
11
Business Room For 1 Person - Non-Smoking
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
Private Spa Suite
4 Single bed
46m² | Floor: 11
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
636 reviews
This property hasn't received any negative reviews in the past 2 months.
- Cleanliness9.2
- Amenities9.2
- Location9.5
- Service9.1
Average for similar properties in Kumamoto
Review summary
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Location: The hotel is centrally located near Kumamoto Castle, shopping streets, and the Sakuramachi Bus Terminal. It offers easy access to restaurants, convenience stores, and public transportation, making it highly convenient for exploring the city.(based on 338 reviews)
Anonymous User
August 18, 2025
For my three relaxing days in Kumamoto, I picked this hotel, which boasts a prime location. We relied solely on the tram for all our excursions, and its superb location meant most places were just a couple of stops away – truly fantastic. I also got to visit all the restaurants and cafes I'd been eager to try. Sakuramachi shopping mall is directly opposite, just a five-minute walk away, and there's a bus stop there with services to the airport. The hot spring on the 12th floor, featuring both indoor and outdoor baths along with a sauna, was a wonderful bonus.
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tom_linfoot
August 25, 2025
The hotel boasts an excellent location on Shinmachi Street, just a few minutes' walk from Shimotori Shopping Street. It's also very convenient if you're arriving by bus from Fukuoka, as the bus stop (which is part of a large shopping mall) is just a short walk away. We booked a quad room, which was sufficiently spacious. The 12th floor features a large public bath complete with an outdoor soaking pool, though we found the changing room floor to be a bit slippery. Overall, it's still a highly recommended hotel.
Original TextTranslation provided by Google
Anonymous User
July 7, 2025
Location was great, right next to shinshigai street, there was a public spa and sauna complimentary for guests to use. The pyjamas top was also quite comfortable to wear. Disposable toiletries available for pickup at the recep area, this includes tea. However, no coffee was available which was kinda shocking to me as this was a first I encountered in all the hotels I have stayed at. The air con or ventilation vent also requires deep deep cleaning, I had the sniffles after staying there and the air conditioning seems warm even after adjusting it to the lowest. I realised why after seeing the vent. The room feels slightly smaller than other similar sizes room that I have booked during my travels in Kyushu region.
Clarissa Shi Rong
June 1, 2025
Great stay, easy walk from the tram/bus station and many food options within the area. Room was spacious and clean!
WILON
April 17, 2025
Location of this hotel is good with close distance to nearby shopping malls and Kumamoto Castle.
General cleanliness of the room is good except that the air filter of the inner ventilation system needs “deep” cleaning.
Services of staff are good and I highly recommend for all of you looking for a value-for-money hotel in Kumamoto city centre.
Wei Mun
April 20, 2025
Love that the spa is open through the night. Accessible to train station and bus terminal
Justin L.
April 6, 2025
This hotel is amazing! I stay with my family and the place is just spotless. Loved the large bathroom two sinks available!
Dont get me started with the outdoor onsen and that was fantastic after a long day of driving.
Breakfast is great and the place is within walking distance to the shopping centers, we end up having dinner at the Kumamoto Food stall.
Cosy place, nice beds, Netflix and YouTube available on the TV, coffee and tea and free amenities for guest to enjoy.
Guest User
July 29, 2025
Good location and nice spa
Services & Amenities
Most popular amenities
Sauna
24-Hour Front Desk
Luggage Storage
Restaurant
Wi-Fi in Public Areas
Free
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Front desk services
24-Hour Front Desk
Luggage Storage
Languages spoken
Korean
Japanese
Health & wellness
Beauty and Makeup
Sauna
Public Bath
Public areas
Elevator
Vending Machine
Cleaning services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Accessibility
Braille Signage
Wheelchairs Available On-Site
Accessible Rooms Available
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern, Japanese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 2 years old and under | Free |
Children 3–5 years old | JPY 1,100 (approx. AU$ 11.24) per person |
Children 6–11 years old | JPY 1,650 (approx. AU$ 16.86) per person |
Children 12–17 years old | JPY 2,530 (approx. AU$ 25.85) per person |
Adult | Buffet:JPY 2,530 (approx. AU$ 25.85) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 380
Phone:+81-96-3278480
Email:shinshigai@candeo-hotels.com
A stay at CANDEO HOTELS KUMAMOTO SHINSHIGAI places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Shinshigai Shotengai. This spa hotel is 0.3 mi (0.5 km) from Sakura Machi Kumamoto and 0.3 mi (0.5 km) from Kumamoto-jo Hall.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
Stay in one of 380 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Detached private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided on request.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
Stay in one of 380 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Detached private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided on request.
Frequently Asked Questions
What is the cancellation policy at Candeo Hotels Kumamoto Shinshigai?
Typically, cancellations of Candeo Hotels Kumamoto Shinshigai can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Candeo Hotels Kumamoto Shinshigai?
How much does it cost to stay at Candeo Hotels Kumamoto Shinshigai?
Prices at Candeo Hotels Kumamoto Shinshigai vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Candeo Hotels Kumamoto Shinshigai?
Are there airport shuttle services at Candeo Hotels Kumamoto Shinshigai?
No, Candeo Hotels Kumamoto Shinshigai does not offer airport transfer services.Are there airport shuttle services at Candeo Hotels Kumamoto Shinshigai?
What landmarks are close to Candeo Hotels Kumamoto Shinshigai?
Candeo Hotels Kumamoto Shinshigai is located in Kumamoto, close to landmarks such as Karashima Park, which is 170m from your search (straight-line distance).What landmarks are close to Candeo Hotels Kumamoto Shinshigai?
Does Candeo Hotels Kumamoto Shinshigai have a pool?
No, Candeo Hotels Kumamoto Shinshigai doesn't have a pool.Does Candeo Hotels Kumamoto Shinshigai have a pool?
Does Candeo Hotels Kumamoto Shinshigai provide breakfast?
Yes, guests staying at Candeo Hotels Kumamoto Shinshigai can enjoy breakfast during their stay.
Breakfast option(s): Western, Japanese. Does Candeo Hotels Kumamoto Shinshigai provide breakfast?
What time are check-in & check-out at Candeo Hotels Kumamoto Shinshigai?
Candeo Hotels Kumamoto Shinshigai check-in begins at 15:00-24:00. Check-out time is 11:00.What time are check-in & check-out at Candeo Hotels Kumamoto Shinshigai?
Are pets allowed at Candeo Hotels Kumamoto Shinshigai?
No, pets are not permitted at Candeo Hotels Kumamoto Shinshigai.Are pets allowed at Candeo Hotels Kumamoto Shinshigai?
About This Property
| Nearest Airport | Kumamoto Airport |
|---|---|
| Distance to Airport | 17.67KM |
| Nearest Train Station | Kotsukyoku-mae Station |
| Distance to Train Station | 1.58KM |
| Average Price From | AUD305 |
| Hotel Star Rating | 4 |