I had an early flight the next morning, so I wanted to book a hotel close to the airport. When I saw Manju, a brand under New Century Hotels & Resorts, I didn't hesitate and booked it immediately. I often stay at New Century hotels and always appreciate their excellent service, quality, and cleanliness. Plus, this hotel offers a free airport shuttle service, which is incredibly convenient for travelers and a big bonus.
After a smooth check-in, our room was spacious, bright, and spotless. It was fully equipped with smart home features and even earplugs, though we didn't need them at all. Sleeping with the window open was perfectly quiet, and the view of the vast green space outside was beautiful and refreshing. There were also many restaurants, convenience stores, and local specialty shops nearby, which was very convenient. In the morning, the front desk called to remind us about the shuttle bus departure time. We went down to the lobby a few minutes early, and the front desk had thoughtfully prepared individual breakfast bags containing milk, eggs, and bread. There was also free coffee and water in the lobby. I have to say, the hotel really thinks of everything!
The shuttle bus departed on time. When we arrived at the airport, we suddenly remembered that we had left the flower pastries we bought the night before in the room. Going back to the hotel would have been too tight a schedule, so with a hopeful heart, I called the front desk and explained the situation. The front desk responded quickly, retrieved the flower pastries from the room in less than 10 minutes, and handed them to the driver who was about to leave, who then brought them to us. We felt such a relief when we got the pastries, as they were a Yunnan souvenir for our friends. A huge thank you to the front desk lady on the morning of the 12th; she was beautiful and kind, efficiently and quickly helping me solve the problem. I regret not knowing her name. And also a big thank you to the driver at 7:30 AM, who safely and quickly delivered our gift. Thank you, New Century, thank you, Manju, and thank you to all the staff. Your patient, meticulous, warm, and thoughtful service always makes my stays happy and reassuring. I extend my most sincere gratitude to both staff members again. ♥️
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