Dianchi Garden Resort Hotel & Spa

4 days and 3 nights. Facilities: Mature, traditional, with good greenery. Hygiene: Clean and tidy. Environment: A true hot spring garden. Service: Meticulous, but standard. What needs to be emphasized is the need to strengthen emergency assistance training for special circumstances, especially for sudden illnesses suffered by guests. Staff should be enthusiastic and proactive, not cold and unresponsive when guests request urgent help. The male manager at Runyu Restaurant on the first floor on the evening of the 21st performed quite poorly. What deserves praise is the enthusiastic and thoughtful lobby manager on the 22nd, and the reception center staff member (I didn't catch her name, she was petite and delicate) who proactively apologized and even gave us 3 New Year gifts, which felt auspicious and warm. This somewhat made up for the disappointment of the 21st. Thumbs up to both of them!

The location is fantastic, right by Dianchi Lake. It's super convenient to watch the sunrise in the morning, and the cable car is less than a 30-minute walk away. The hotel also has its own lake, and directly opposite is the Yunnan Nationalities Village, so you can relax comfortably even without leaving the hotel. There are even little squirrels by the lake!

The room facilities are very complete, and the hygiene is also very clean. The service is excellent, and personal issues are responded to and resolved promptly. Especially the environment here, it allows people to relax and offers a great experience.

Right by Dianchi Lake, the hotel has its own park with a small lake where you can spot seagulls. The environment is absolutely fantastic. It's just a short walk to Haigeng Park. The breakfast spread is generous, and ordering takeout is super convenient. If you're bringing elderly family members, they'll definitely love a vacation here. The shower water in the rooms is even mineral water! The only minor drawback is that the showerhead is a bit old-fashioned.

The hotel boasts an excellent location right at the entrance of Haigang Park. Just about 100 meters from the hotel, there's a shuttle bus for the Xishan cable car. The rooms are spacious and come with a balcony. The smart toilet is a real highlight, and the hot spring water for showering is a luxurious touch. Plus, bottled water is complimentary. The breakfast offers a good variety of both Chinese and Western options. From the backyard, you can see Yunnan Nationalities Village across the lake. This season, there are flocks of seagulls in the lake; as long as you have bread, you'll always be the center of attention, without needing to go to the crowded Dianchi Lake. The staff are very welcoming and the free parking lot is quite large.

The location is superb, right by Dianchi Lake scenic area. You can constantly feel the sea breeze and the sunshine. The hotel itself also has a large lake with cypress trees and seagulls flying around – a truly top-notch experience. The service is warm and attentive, making you feel right at home.