The Vale Niseko
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kutchan
The Vale Niseko
2024 Global 100 - Ski Hotels
4-chome-3-17 Nisekohirafu 1 Jo, 044-0081 Kutchan Town, Abuta District, Hokkaido, Japan
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When you stay at The Vale Niseko in Kutchan, you'll be near ski lifts, just steps from Niseko Mountain Resort Grand Hirafu and 15 minutes by foot from Niseko-Shakotan-Otarukaigan Quasi-National Park. This ski aparthotel is 17.1 mi (27.6 km) from Rusutsu Resort and 7.4 mi (11.9 km) from Niseko Annupuri International Ski Area.Show More
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Amenities
Outdoor swimming pool
Skiing
Wi-Fi in Public AreasFree
Restaurant
Golf Course
Private parking
Spa
Taxi booking service
All Amenities
Property Description
When you stay at The Vale Niseko in Kutchan, you'll be near ski lifts, just steps from Niseko Mountain Resort Grand Hirafu and 15 minutes by foot from Niseko-Shakotan-Otarukaigan Quasi-National Park. This ski aparthotel is 17.1 mi (27.6 km) from Rusutsu Resort and 7.4 mi (11.9 km) from Niseko Annupuri International Ski Area.
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4.3/5
Very GoodCleanliness4.3
Amenities4.3
Location4.3
Service4.3
All 26 Reviews
Surroundings
Train: JR Hirafu Station
(4.2km)
Train: JR Kutchan Station
(7.2km)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
2 Bedroom Suite With Onsen + Tatami Room
2 King bed and 2 Futon bed or 2 Futon bed and 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Shade Curtain
Curtain
In-room Wi-Fi
Check Availability
12
3 Bedroom Yotei Suite (Dual Key)
3 King bed or 6 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
1
Superior Hotel Room (Lower Ground)
1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Shade Curtain
Curtain
Check Availability
9
2 Bedroom Suite With Tatami Room (Dual Key)
2 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
1
1 Bedroom Suite With Murphy Bed
1 King bed and 1 Single bed or 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Shade Curtain
Curtain
Check Availability
16
3 Bedroom Yotei Panorama Penthouse Suite
3 King bed or 6 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
1
Superior Studio
1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Shade Curtain
Curtain
Check Availability
9
2 Bedroom Suite
2 King bed or 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
Superior Hotel Room
1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Shade Curtain
Curtain
Check Availability
11
1 Bedroom Suite With Tatami Room
2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
11
3 Bedroom Suite With Onsen (Dual Key)
3 King bed or 6 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
9
2 Bedroom Suite With Tatami Room
2 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
12
2 Bedroom Yotei Suite
2 King bed or 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
9
2 Bedroom Suite With Onsen
2 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
9
1 Bedroom Suite With Bunk Room
2 Bunk bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
8
2 Bedroom Suite With Bunk Room (Dual Key)
2 King bed or 6 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
4.3/5
Very Good
26 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Average for similar properties in Kutchan
Kim Foungchindawong
March 18, 2025
Stayed at the lower ground hotel room. Very convenient as it’s on the same floor as the ski locker but somehow there’s a smell of the boots on the whole floor. We have an upstairs room which doesn’t have this problem so I would suggest book the upstairs room
Zhouxiansheng
March 20, 2025
My first trip to Niseko was great, and the three days at The Vale Hotel were quite memorable. Check-in was very smooth, and there was no annoying waiting at all. The room layout and facilities of the suite were in line with expectations, and it was suitable for a long stay for families. The price-performance ratio is quite good among hotels in the same area. However, the blackout effect of the curtains in the hotel room is not very good, and it is easy to be woken up by the light in the morning. I hope the hotel can improve it.
The hotel is in an excellent location, and you can go directly back to the hotel from the ski slope after skiing. In terms of travel, the hotel shuttle is available on call, which is very considerate. Jessica Tan at the front desk is Chinese. She is not only gentle and beautiful, but also very enthusiastic in service. She helped me check out smoothly, and actively helped me fight for various rights when I stayed in the hotel. She also helped me book the return car. Every link was considered meticulously, which made people feel at ease.
Overall, the flaws do not outweigh the merits. Next time I come to Niseko to ski, I will probably choose here again.
Original TextTranslation provided by Google
Guest User
March 8, 2024
This hotel is really great. It’s right in the ski resort and comes with breakfast every day. The highlight is the Chinese counter at the counter. The service is really great. We encountered many problems and Yiyi helped us solve them. Even after checking out, we had to go to another hotel. It was really nice that a hotel even sent us a car to take us there. We couldn’t book a return ticket to the airport online and they took care of it. From now on, we will only come to their restaurant when we come to Niseko. Fortunately, there is a counter for this trip. assistance
Original TextTranslation provided by Google
Guest User
March 15, 2025
Stayed for 8 nights first week of Feb 25. This is not a ski out hotel. Once you climb two flights of stairs from the ski room you then have to hike to the Ace Family lift. Yes you can ski back but you need to take care descending the stairs to the ski room. Staff were ok but dining room and choice of food was very disappointing, as were some of the staff. Buffet style is the go for breakfast! Unlikely to return. John D
Geraldheng
February 28, 2025
This has been one of the most appalling and infuriating experiences I’ve ever had in booking a hotel. After the sudden news of a life-threatening family health emergency completely derailed our plans, I reached out to Vale/Nisade in hopes of altering or canceling my trip. What I received was nothing short of callous indifference. Instead of any form of empathy or an attempt to find a solution, I was told to sort it out and directed to buy travel insurance—no effort to help, no compassion whatsoever. This level of customer service is not only unacceptable, it's downright disgraceful. They have proven to be a company with zero regard for their customers, and I would advise anyone considering booking with them to think twice. P.s. even though I have made it clear that there is no way we could go for the trip due to the situation, I have still been contacted by them through mobile, text and email to "book my ski related activities as the fill up fast." Even after telling them the situation, they apologize and said they would get back to me. Zero follow up. I genuinely can't emphasize how disappointed I am.
DuffnGuff
February 23, 2025
We have had several stays at the Vale with varying degrees of enjoyment but the overriding feeling is that it has had its' day. At all points, our feelings was one of unfriendliness and 'can't do' with regard to the guests, simple things like asking for a checkout extension are met with fairly draconian financial demands. Their COVID refund (or entire lack of) policy probably meant it irked a bit to keep going there. Very limited and early closing FnB options also add to the limited feel although the onsen remains excellent. For a very family forward hotel, it feels anything but. It's a shame but it's probably had it's day.
Tourist43250607325
February 19, 2025
We had an excellent stay at The Vale and particularly loved the 3-bedroom penthouse options with generous dining areas so that we could enjoy all the best food in Niseko. The in-room and public onsens made apres-ski time so enjoyable and The Luxe Nomad team made sure that we arrived from the airport smoothly and took care of everything we needed.
MelsyCollins
January 15, 2025
We recently stayed at The Vale Niseko over Christmas and had a wonderful experience. The location is unmatched, the rooms very well appointed and the staff were wonderful. Thank you for a wonderful 2024 Christmas and we hope we can return in 2025.
swissmountainman
August 20, 2024
For such a well known resort there are few first class hotels in Niseko. The Vale is one of them and its location at the bottom of the main run is also a huge selling point. It’s hardly full of character but it makes up for all of that in terms of efficiency.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Skiing
Wi-Fi in Public Areas
Free
Restaurant
Golf Course
Off-site
Private parking
Additional charge
Spa
Additional charge
Taxi booking service
Massage Room
Hiking
Bar
Tennis Court
Off-site
Hot Spring
Additional charge
Airport shuttle pick-up
Additional charge
24-Hour Front Desk
Airport shuttle drop-off
Additional charge
Outdoor swimming pool
Restaurant
Spa
Bar
Hot Spring
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, JPY 1,000 (approx. AU$ 10.67) Daily. Reservation not possible
Private parking
Additional charge
Transportation
Shuttle Bus Service
Free
Taxi booking service
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Front Desk Services
Express Check-In and Check-Out
24-Hour Front Desk
Languages Spoken
English
Chinese(Mandarin)
Japanese
Food & Drink
Bar
Public Areas
No Smoking in Public Areas
Elevator
Health & Wellness
Ski Lessons
Skiing
Public Bath
Additional charge
Golf Course
Off-site
Spa
Additional charge
Massage Room
Ski-in, ski-out resort
Hiking
Ski Passes
Skiing Gear Storage
Ski Equipment Rental
Tennis Court
Off-site
Hot Spring
Additional charge
Cleaning Services
Laundry Service (On-Site)
Additional charge
Clothes Dryer
Accessibility
Stair-Free Property Entrance
Safety & Security
First Aid Services
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeAsian, Continental
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:JPY 2,600 (approx. AU$ 27.73) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2008
- Number of Rooms: 91
When you stay at The Vale Niseko in Kutchan, you'll be near ski lifts, just steps from Niseko Mountain Resort Grand Hirafu and 15 minutes by foot from Niseko-Shakotan-Otarukaigan Quasi-National Park. This ski aparthotel is 17.1 mi (27.6 km) from Rusutsu Resort and 7.4 mi (11.9 km) from Niseko Annupuri International Ski Area.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this aparthotel, which also features hot springs and a seasonal outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a satisfying meal at Vale Bar and Grill serving guests of The Vale Niseko. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 91 guestrooms featuring refrigerators and microwaves. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this aparthotel, which also features hot springs and a seasonal outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a satisfying meal at Vale Bar and Grill serving guests of The Vale Niseko. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 91 guestrooms featuring refrigerators and microwaves. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.