Parador de La Granja

I had assumed that staying at a Parador meant it was a little more luxury. Are the rooms were very outdated, stains all over the carpets, the pillows were hard as rocks, even though we asked if they had softer pillows, and the bed was extremely uncomfortable. They had two TVs in our room and we don’t know why, because they only had three functioning channels. in addition, I was extremely disappointed in the quality of the front desk staff. At check-in, they were extremely rude to the women in front of us who were just politely asking questions. They give you no information on the hotel or its amenities or Wi-Fi information etc. We ate at the restaurant for dinner and it was fine. The “Artisanal bread“ was bland, and the amount of times they brought other peoples dishes to our table was ridiculous. All in all, we were just disappointed with the experience.

After a poor experience I wrote to the General manager of the hotel.Never had a response, that's why I like to share my experience. The week over Christmas I stayed with some friends in la Granja, I got up early in the morning for my daily run. As in the past I used your restaurant in the sous sole, your breakfast room. I arrived at about 08:00am I was greeted by a young lady and I was ask if I stay in the hotel, I said to her that I am from outside and just like to have some coffee, there was some hesitation from her side and she did ask, I assume her peers an older lady with blond hair, she approached me with a smile and in a friendly manner and said of course I could have a coffee and she guided me to the table that was set for two people, she removed one of the table settings and ask me what type of coffee I would like to have. I ordered a caffe con leche. After a few minutes she arrived with the coffee with the hot milk with a nice foam on top, she poured the milk on top of my coffee it was hot and very nice. She came back with a small plate of a pastry that tasted delicious. I ordered another coffee that arrived promptly nice and hot. I did ask for the bill, paid and left. I came back the following day, this time I was greeted with a smile by the older lady and had the same very pleasant experience, she is a true asset to your establishment, as I do enjoy and appreciate good service and food. I came back the following day, the older charming lady was not on duty, I was attended to by a younger waitress. I was greeted and was ask if I stay in the hotel, I explained to her that I am from outside and just like to have a cup of coffee, she hesitated a bit, I explained to her I had coffee the last two days in this restaurant. She said OK, I was waiting till she would point out to a table where I can sit down, she did not ask me. I had to ask her if can I sit on this table, she said yes, I sat down, she pointed to a coffee machine in the dining room. I explained to her that I was here the last two days and my coffee was served, she responded if I like the coffee to be served, I responded yes please. She left. In the meantime, I had to remove the table setting to make space for my coffee as she did not do it. The coffee arrived with the milk separate, she did not poured the milk into the coffee, I did mention to her that yesterday with my coffee I was served a small pasty, whilst she went to get the pastry I tasted the coffee, the milk was not hot no foam and the coffee did no taste nice. The pastry arrived a small round thing that was rock hard! I did not complain as at that point I would not have achieved anything, as I think the young lady was a bit lost. I did ask for the bill paid and left. My two experience was like day and night and I did decide not to come back for early morning coffee, a disappointing experience! I Also I like to point out another incident. On the26th of December my friends invited me late afternoon for a drink, the

The lack of car parking was a disappointment- though to be fair ample parking is close. It is just a drag taking cases from the car to the hotel. This is a large parador, and relatively new. The interior is no more than a shell, although the architect has made good use of the space, with central courtyards. We stayed one night and were given an attic room. Unususually, it had internal stairs allowing you to access the high window to see the view. Disappointingly, the double bed was relatively small (compared to other paradors where we have stayed). The bar is a little odd- you have to leave the hotel and then come back in. The restaurant- on the lowest floor- was good though a little soulless. The location is great, with La Granja within walking distance. But this was probably one of the more basic paradors we have visited, and lacked the polish and facilities of older establishments. We would recommend it if you were visiting La Granja, but it is not worth making a detour for.

clean, grteat towels, wondeful sheets and pillows, firm matress; elegant bathroom, quiet place, with a lot of ambiance; this is indeed a great hotel

This Parador, located in the centre of La Granja, is a former royal residence which has been modernised sensitively and to a very high level, even by Parador standards. The rooms are large and very will appointed, the foo is good, the service is friendly and helpful. Parking is in a private, gated car park, just across the road. La Granja is a good base from which to explore the fascinating city of Segovia. Segovia has its own Parador, which is also very good, but La Granja offers a quieter location and is only 7 kilometres from the centre of Segovia.

The air conditioning did not work properly, the room was really hot There are not coffe and tea machine,