WE Hotel, la Lima

The staff is friendly and helpful, providing excellent service. The location in a safe neighborhood near the airport is convenient for travelers needing easy access.

I want to request a refund and no one answers on the location. First the address is not what it shows second they send you 4 streets down from where they advertise 3rd some random person meets you at the other location and just brings you in agate 4th they never answer the phones when you need to get a code to enter 5th the street is unsafe and the environment makes you feel unsafe I did not stay there not even one night not even 1 hour and I want my refund back because this is not okay. You basically stealing money from customers advertising something that is not there.

My experience with WE Hotel was horrible I trusted the ******* listing, but I found things much different. The unit had no numbering on the door. The proprietor drove me to the unit in her vehicle, so I was unable to orient myself with the hotel's office. It appears that the place I was taken to is a housing unit separate from the hotel itself. I was afraid to go outside because I was not given codes to the door or gate locks. As I look ed around. I saw the unit had not been cleaned. There were empty shampoo bottles, used soap in the shower with hair on it, and used soap in the soap dish by the sink. The faucets and fixtures are corroded or encrusted with mineral deposits. There was a dirty towel behind a door, the tile work in the kitchen is chipped and broken, the floors are dirty, and the floor is stained next to the walls. The main door has gaps of at least 1 cm around its edges between it and the door jamb, and a larger space under the door could pass any type of vermin. Are those blood stains on the curtains? No water flowed from the hot side of the faucets. I needed to take a shower, but the bathroom was unsanitary. I called the office, but no one answered. The taxi drivers warned me customers had similar experiences. The unit was dirty and in disrepair, but the lack of response from the staff, the lack of numbering on the unit, not knowing the codes for the locks, all combined to make me concerned about my personal safety. Don't go here!