martin
March 21, 2024
The room was big and clean. Property was nice. No beach access, dangerous neighborhood, no food options except for on the hotel property and they up charge a lot since they can there are multiple surcharges on your receipt. Staff is very slow and inattentive, we sat at our table for over an hour and nobody came to take our order. The staff doesn’t speak English and makes it very hard to communicate any issues. I’m a Hilton diamond member and this has been my worst experience. Pool towels didn’t get refilled either