Hôtel Mercure Carcassonne la Cité
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Carcassonne
Hôtel Mercure Carcassonne la Cité
18 Rue Camille Saint-Saëns, Carcassonne, Occitanie 11000, France
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Last booked 6 hrs ago
Highlights
Free parking
Varied breakfast
Pets welcome
Lots to doAmenities
Outdoor swimming pool
Private parkingFree
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
All amenities
Property Description
A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cite hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.
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8.8/10
Very GoodVery beautiful location , excellent services, great staff
All 111 reviews
Surroundings
Airport: Carcassonne Airport
(8.7km)
Airport: Castres-Mazamet Airport
(59.4km)
Train: CARCASSONNE RAILWAY STATION
(2.7km)
Landmarks: Petit train cité Carcassonne
(270m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
13
Privilege Double Room with Double Sofa Bed
1 Double bed
Has window
Non-smoking
TV
Connecting Room
220V Socket
Smart Door Lock
Check Availability
3
Prvilege Room Two Single Beds And A Pullout Bed For 2 People
2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shampoo
Check Availability
10
Classic Twin Room
2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Private Toilet
Check Availability
11
Classic Double Room
1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shampoo
Check Availability
Guest Reviews
8.8/10
Very Good
111 reviews
This property hasn't received any negative reviews.
- Cleanliness8.9
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Carcassonne
Review summary
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Prime Location: The hotel is highly praised for its proximity to the medieval castle (a 5-10 minute walk) and convenient access to the old town. The calm surroundings and availability of parking add to the appeal, though parking availability may vary.(based on 4 reviews)
Guest User
May 31, 2023
It was a pleasant stay, the hotel was nice , the bed clean , cozy and the corridors smells very good !!! ❤
Loraine
May 13, 2023
Room was pretty small. We particularly booked Mercure for comfort however this didn't happen. The room was warm and the air condition did not work which gave us a terrible night sleep.
Guest User
August 31, 2022
We enjoyed our weekend in the hotel. Well situated just outside the old town with views of the towers from our room. We loved the pool area. We only ate breakfast in the hotel, but it was plentiful, fresh and set us up for the sightseeing to follow. We were disappointed the shower gel bottle was finished which suggested it had not been checked before we arrived, but this was quickly resolved. Staff were pleasant and patient as I tried out my rusty french!
Guest User
April 24, 2023
Very beautiful location , excellent services, great staff
Guest User
November 21, 2022
For those who want to spend their time exploring the walled city, this hotel is a 5-10 minute walk away. Parking is provided in two outdoor lots, but spaces are not monitored for those occupying more than one space and getting a space seems to be a matter of luck. Don’t count on the included parking being available or convenient. There is, however, sufficient room for large delivery trucks to arrive at 0200 to deal with laundry. That happens right outside hotel rooms so be prepared for an interrupted sleep. The rooms are spacious, clean and well equipped. The maintenance and housekeeping staff are friendly, helpful and responsive. The breakfast is a disappointment with few choices, uncomfortable seating, and staff that seems unhappy to be there. Do not eat dinner at the hotel. It is overpriced, with mediocre food and the same uncomfortable chairs and unhappy staff. Front desk staff is inconsistent, with some friendly and helpful and others bordering on rude and hostile. There are better choices, I think.
Guest User
July 13, 2024
The hotel is in a good location, has a parking lot 🅿️, and is very close to the castle, only a 5-minute walk away.
The room facilities are relatively new, and the bed and bedding are very comfortable. The room is small and there is no place to put boxes.
The breakfast is good, with a wide variety of bread, desserts, jams, fruits, meats, and juice drinks. The downside is that there are no vegetables.
The hotel has a nice small environment, with gardens and swimming pools. Disadvantages: There is sewage flowing across the entrance of the hotel, and it smells like sour swill. It is disgusting to step in dirty water when walking back to the hotel.
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Qianya02567
July 23, 2025
在卡爾卡松算不錯的連鎖酒店，房間不大，景色很美，旁邊就是古堡
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bryanhu
February 20, 2024
酒店地理位置優越，就在中世紀古堡附近，走路過去5分鐘。酒店房間乾淨整潔舒適，酒店員工服務熱情，推薦的餐廳也不錯。
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Private parking
Free
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Additional charge
Multi-Function Room
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Car charging facilities
Business Services
Postal Service
Multi-Function Room
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Front Desk Services
24-Hour Front Desk
Front Desk Safe
Luggage Storage
Wake-Up Call
Languages Spoken
English
French
Spanish
Food & Drink
Bar
Room Service
Public Areas
No Smoking in Public Areas
Garden
Water Purifier
Elevator
Cleaning Services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Accessible Rooms Available
Safety & Security
First-Aid Kit
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€ 18.00 (approx. AU$ 31.98) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: € 10.00 (approx. AU$ 17.77) per pet per day
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1985
- Renovated: 2023
- Number of Rooms: 80
A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cite hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.