Therme Laa - Hotel & Silent Spa

Hotel Laa Therme in Austria is wonderful. The staff is very knowledgeable, professional, friendly and helpful. The restaurant evening dinner was really nice. The waitress that looked after us (Vanessa) was beautiful and very kind and professional, went up and above to make us feel really happy and relaxed. The spa facilities and the sauna world is completely amazing. Thank you very much for having us again, we had a great time!

The hotel is nice and spotlessly clean, the rooms are very quiet with beautiful views, massive baths and powerful showers, luxurious toiletries, towels and bathrobes, comfortable beds with high quality mattresses and bedding. The reception staff is friendly, helpful and professional, fluent in many languages. The breakfast is exceptional. The formal restaurant is not really worth your time and money in our opinion, running a restaurant and hospitality business ourselves, my husband being a chef, as the food here is trying to mimic high end cuisine, trying to be ’posh’, but really badly. The atmosphere here is very formal, cold, uncomfortable and unfriendly. The waiting staff we have experienced were ignorant and bordering on arrogant. No one is smiling or chats with you, it feels like they can’t wait for you to get out, doing the absolute minimum. They forbid you to wear slippers here and have a phone with you, which would be absolutely acceptable if it’s fantastic restaurant with great service and high quality food, which unfortunately it is far from. Better option, especially if you have children or teenagers, would be the more relaxed part of the restaurant at the back, with a buffet choices and self service. The selection of locally sourced cheeses is incredible. The cheeses are so good! Also there is a self service canteen inside the spa area, which is very convenient, great value fast ready cooked traditional food with lots of options to choose from. The spa is out of this world, with hot salty water outdoor pool, inside pools floating into each other, with slide and fun activities for the children and teens. There is plenty of loungers and sun beds around the area, but the water world can get incredibly busy as it’s open to general public. We loved it here the most at the least busy calm periods that we could experience as being the hotel guests. The sauna world is absolutely outstanding, with many different temperatures and styles saunas, with cold and warm outdoor pools. They provide a great, once in a lifetime fan ceremony inside the sauna, where a lady waves a large orange fan and pours water onto the hot rocks, making the air and temperature inside the sauna even hotter. It’s amazing. Even our eye balls were sweating :). Then you jump inside the cold pool outside. Such sensational invigorating experience for your body and mind! We really liked the massage and treatments available at the spa. The staff here is very professional, discreet and accommodating. Dear Therme Laa, Thank you very much for having us again, we can’t wait to our return!

The room, including the equipment and TV, is in dire need of renovation, bathrobes and towels also need to be replaced for new ones. Pleasant wellness area for hotel guests, perfect sauna. Excellent cuisine. A big minus for unfriendly behaviour at the entrance to the restaurant, the Czech-speaking lady was really very unpolite. Next time somewhere else.

The whole stay was very relaxing, excellent kitchen, thermal spa 10 out of 10, accomodation very good, clean, quite. My only cosmetic complain was regarding a bed mattress, softer to my liking, but acceptable. I would enjoy a stay in colder months due to thermal spa. One of the pools was salinated, nice. 👍👍