Guest User
May 6, 2025
Absolutely heartbroken, had saved for a long time to bring the family on this holiday, as this was my children's Christmas gift , We arrived and the lady behind the counter seemed to be all over the place, her mother Dora was in her dressing gown at 2 in the afternoon After a very drawn out process We got the keys to the park flat When we got there there was rope tied all thru the supposed "double garage This place is so run down and in disrepair, we opened the door and the the smell of mould hit you, The photos on the website are so misleading, when we walked out the back door you are greeted by over grow weeds rubbish and a massive block of flats, the pool was dirty also and u had to pay $1 for the bubbles to be turned on in the spa which I wouldn't go in either There's was no way In Hell I would allow my family to stay here, I was so upset with the amount of money we paid, she refused to give us a refund, she offered us u flat way over the road and the pictures she showed us were just as false as all the other pictures on their website, she offered us a park voucher for us to use or to give to family or friends she had to be kidding me I wouldn't bored my dogs here, Whilst we were in the "office" they were having problems with a leaking washing machine then another "Maintanance " man came in saying there was rotten wood and all the cabinets would have to be removed, she quickly dismissed him and he left, It is deplorable the way this place is run and maintained The other lady quickly dissapeared and left he mother ( I assume) To deal with us, as I got the feeling this is a constant problem with unhappy customers I wish I could upload the pictures to show how run down and disgusting this place is FALSE ADVERTISING The pictures DO NOT depict the true run down nature of this place. Do yourself a favor don't stay here