stayed due to an emergency
no high expectations set, but all were duly met
except for the checkin staff. As a service crew, i understand, you might be at the end of your shift / tired but please smile and communicate with your clients,
- took my IC, dissappeared god knows where, to return 20mins later to intiate my checkin
- asked about the ongoing water rationing, he scoffed and pointed to a sign nearby indicating the hotel was practising water rationing
RUDE.